Why is my laptop battery connected but not charging? IPhone only charges when turned off - why? Android does not charge when turned off.

Over the past 20 years, phones have become an integral part of our lives. Not every home may have a TV, but every family member has a smartphone. Even small first-graders usually have a means of communication for emergency calls. The gadget performs various functions: from the ability to make calls to a music player and e-reader. Therefore, a person whose phone stops charging finds himself in a state of mild panic. We have collected various reasons why your phone won't charge and ways to solve these problems yourself.

Causes and solution to the problem

The phone only charges when turned off due to the firmware

The very first and most common version is firmware. This is especially common in Chinese smartphones: ZTE, Meizu, Xiaomi, etc. These phones are sold based on the Chinese shell, and there is no native localization for it. Therefore, users often install third-party software - unofficial firmware. It is logical that such firmware, developed by amateur programmers and installed by a user without such skills, can slow down. Moreover, the problems can be very diverse: weak brightness adjustment range, strong heating during passive operation, rapid battery discharge, conflict with the charger. It is worth noting that it is precisely because of poor firmware and software problems that something like this most often happens. This can also be related to the hardware, but it is extremely rare.

You can fix the firmware problem. To do this, you just need to return to the official version. The phones have the corresponding functionality. If not, the service center will help. But you can even try to install new unofficial firmware, which, judging by the reviews, works well and does not crash. It is quite possible that your current global firmware is not working well and is causing a conflict between the charger and the gadget itself. In this case, you don’t have to wonder why the phone only charges when it’s turned off.

Operating system problems

Due to a failed update or malicious viruses, your phone may stop showing that it is charging. These problems are solved differently in different operating systems.

Android

Use programs to optimize system operation (CCleaner, Clean Master, Smart Manager).
Install an antivirus and scan your device for viruses.
Reset the system to factory settings. To do this, find the “Settings” menu item on your phone.
Find "Backup & Reset".
Then select Factory Reset.

If the problem was in the operating system, then the last method will definitely help. Just don't forget to transfer all important data to the flash card.

iPhone

Force restart your iPhone. To do this, you need to simultaneously hold down the Home and Power buttons for about 30 seconds.
If the problem occurs after the update, you can simply cancel them. To do this, connect your device to your computer. Open iTunes and make a backup.

Windows Phone

Reboot your phone.
Try turning off the device and charging it for 20 minutes while it is turned off.

Software

Yes, third-party programs can also manage the power plan. For example, many people ask, is it possible to turn off charging when connected to a computer via USB? No problem - just install a utility that changes the corresponding internal settings of the operating system, for example mcTweaker for Android. Thus, if you use all sorts of trickle charging applications like Battery Doctor, then these may be the cause of the problems. Remove them and clean the system using Clean Master, or (as a last resort) there is a factory reset.

Defective power supply or battery

It is logical to look for the cause in the power supply - it can also be the cause. It's easy to check if the power supply is working properly. To do this, you need to try using it to charge another tablet or smartphone. If everything is successful, then the problem is not in the power supply. You can also try charging the problematic smartphone using a laptop or computer by connecting it via USB. If the charging process is activated when the phone is turned on, then you should look for a problem in the power supply. There is also another rare reason - low voltage in the network. If it drops below 220 V, then some phones and tablets may not charge when turned on. Sometimes the power supply is so weak that it simply does not have time to recharge the phone when it is working. This applies to third-party universal chargers, so it is best to charge your phone with “native” devices.

It is possible that the problem may be in the battery itself. To check it, you need to find the same one and try to charge the phone with it. If it works, then the problem is clearly in the battery, which means it needs to be changed.

Charger

Any phone that is turned on consumes energy. And if he has resource-intensive applications running in the background, this consumption can be so high that it exceeds the current from a low-power power source. This very often happens when trying to charge smartphones from a USB 2.0 port, which is capable of delivering a maximum of 0.5 A. The situation is similar with 1 A power supplies. To test this hypothesis, simply connect the phone to a more powerful source that produces a charging current of 2 A and more.

Faulty wire

Very often the problem lies in the charger itself. They are not as durable as we would like, and constant use of the cord greatly shortens its life. This usually doesn't happen suddenly. First, you start to notice that the phone only charges in a certain position. You begin to twist the charger, fix it in a bent state to get the desired charge. But at some point the cord stops working completely.

First of all, check that your power cord is working properly. If your phone is a standard Android, then finding a cord is not a problem. You can go to any communication store and ask to check the gadget. Usually such requests are not refused, because you will buy a new cord in the same store.

Attention: if your mobile phone is one of those models where there is access to the battery, then it is tempting to connect the wires directly to the battery. In an emergency, this method will work. Simply cut off the adapter, strip the wires, and connect them to the battery contact. But such experiments damage the battery itself; it stops holding a charge. Then you will have to buy not only a charger, but also a new battery. Therefore, do not resort to this method.

Problem with the controller

If you have checked everything you could and the phone is not charging, then most likely the problem lies in a broken controller. It is he who is responsible for ensuring that the phone is charged. You won’t be able to identify the problem yourself, much less fix it. It is better to contact a specialist who can accurately determine the cause of the breakdown and fix it.

Oxidation or contamination on contacts

Contacts may also be the reason why the phone only charges when turned off. We recommend rubbing alcohol-soaked cotton wool over the contacts on the phone and charger. This may be the problem with them. Unfortunately, this method helps very rarely, but there is always hope

Why does my iPhone only charge when turned off?

iPhone owners often encounter various difficulties when trying to charge the battery. The most common problems are the lack of charge indication, the battery’s inability to charge, and the inability to connect the plug to the socket. But sometimes a very specific problem appears in which the iPhone only charges when it is turned off. Our article will tell you why this happens and how to deal with such a nuisance if it happened to your smartphone. But first, we note that there are several sources of this problem, and in some cases the user can solve them independently, without resorting to the help of a repair shop.

If the cause of the problem is in the accessories

Oddly enough, if the iPhone only charges when it is turned off, then the accessories, or more precisely, their malfunctions, may be to blame for the problem. Does your device charge only when turned off? Maybe the charger itself has failed - this happens quite often. To find out if this is the source of the problem, you just need to try charging the gadget with another device. If the process goes well, you need to turn on the device, and if after that everything remains the same, it means that the problem was a malfunction of the previous charging.

And if the process has not started, most likely there are serious problems inside the iPhone 4S (or any other phone model), for example, the charge controller often breaks down. In such a situation, only specialists can help. The gadget will need to be taken for repair, where a technician will open the case and replace the failed part with a new one. Doing this yourself, especially in the absence of any experience, is highly discouraged, since all the parts inside the case are very fragile. In addition, you need to know the algorithm for assembling and disassembling the device so that every part always remains in its place.

One more method should be mentioned, which will allow us to draw a preliminary conclusion that the source of the problem is, after all, the iPhone itself. You need to connect the gadget to another Apple phone, and if the first one starts charging, then it’s the problem.

When you decide to buy a new charger for the iPhone 4S or another version of the gadget, make sure that it is an original accessory. If you use compatible devices. The warranty for repairing the device will most likely be lost. In addition, it is often the use of such charges that causes breakdowns. Of course, such accessories are much cheaper. But is it worth the risk of later overpaying for smartphone repairs that could have been avoided?

As the practical experience of many owners of Apple phones has shown, non-original accessories often cause various breakdowns of the phone. In particular, batteries and charge control circuits fail.

Checking the battery and installed software

The problem of charging the iPhone only when it is turned off may be due to the battery itself, which loses its quality after prolonged use. And the only solution in this case is to leave the device charging overnight. Perhaps by morning the battery will at least partially restore its functionality. But this, of course, will be a temporary solution to the situation, and not a solution to the problem. Sooner or later the battery will have to be replaced.

If the iPhone only charges when it is turned off, the reason may be the presence of a large amount of software that causes increased energy consumption, exceeding the charging current. Because of this, the charging process cannot proceed normally when the device is turned on, and when turned off, nothing prevents the battery from charging. To fix this problem, the user should delete rarely used programs from the smartphone's memory, and then test the charger again.

Reset the system settings to factory settings. Sometimes this can help restore all functions of the device.
Update all programs, which often leads to the iPhone starting to work normally.
Carefully inspect the charger cable - it may be damaged.
Test the charging using a computer to determine the malfunction of the phone itself and its internal components, if any.

But if none of the advice helps, it is better to return the iPhone, which is under warranty, back to the store where it was purchased or exchange it for a new one. And if the warranty period has already expired, you need to contact an authorized repair shop.
Now you know why the iPhone only charges when it is turned off, and what to do in such situations. And then we’ll look at the rules for properly charging Apple devices.

How to remove the “accessory or cable is not certified” message from the screen

The latest iPhone models can recognize genuine USB cables, because the manufacturer has begun installing a special chip in the plug. However, today you can take the risk of purchasing, so to speak, a “chipped” charger made by the Chinese. But a fake will not be able to provide the proper speed for recharging the battery and can lead to serious damage.

If the display shows “the accessory or cable is not certified”:

turn the cable off and on again
if the problem persists, use a charging cable that you are sure is original
try updating the software (it may have crashed)
reboot your smartphone

When using a non-original cable, do not be surprised if you see the phrase “this cable or accessory is not certified” on the screen of your device. The manufacturer quickly determines what type of cable is used and removes the warranty if a Chinese counterfeit is used.

Rules for properly charging an iPhone

To ensure that the charging of your Apple gadget never fails, you need to know and follow certain rules for recharging the device. By the way, this is so important that a separate page is dedicated to this issue on the manufacturer’s website on the Internet.

So these rules are as follows:

You cannot charge the battery in extreme temperature conditions, specifically when the thermometer drops below -40 or rises above +50 degrees Celsius
Use only an original accessory (at least a certified USB cable). Let's look at why this is so important using a specific example. If the charge voltage of a lithium-ion battery is increased by only 4-5%, then it will begin to lose capacity 2 times faster with each cycle. To avoid this, the network adapter from the manufacturer had a PMIC controller built directly into the phone itself, which controls the charging factors and prevents the values from going beyond acceptable limits. We are talking about the values of temperature, voltage and current.
Never allow your gadget's battery to be completely discharged (down to 0%).
Do not charge the device to 100%.
Once a month you need to discharge your gadget to 100%.

The most optimal temperature range, according to Apple, is 16-22 degrees, and the risky value is above + 35 degrees, at which it is highly not recommended to charge the gadget. Overheating of the case has a strong negative impact on the battery, quickly reducing its life and leading to rapid failure.

But, of course, no one thought of taking these tips literally and walking around with a thermometer in their hands all the time. It is enough to avoid direct sunlight on the device, do not leave the phone in the car in hot weather and do not place it under the pillow for recharging. Following these simple rules will help you increase the life of your battery.

In Chinese adapters (so-called “nonames”), such a controller is not always present. In this regard, the output voltage can be very high and will burn out the power controller, and then completely destroy the battery.

Therefore, the advice here is very simple - always use only original accessories.

If the user often does this, the battery life will be depleted much faster. The fact is that battery operation is based on cycles (1 cycle = complete consumption of 100% battery capacity), and every time the owner of an iPhone completely discharges it, he accelerates the “death” of the battery.

This action does not greatly affect the life of the battery, but, nevertheless, it is highly undesirable. Of course, the built-in controller, which was mentioned above, will prevent the device from overheating. But the battery life of the gadget will be significantly reduced.

Users advise leaving the device to charge overnight. With this approach to the process, the battery will be charged for at least a day when the user is actively working, without additional charging, for 2 years.

It is difficult to describe the chemical reactions that occur in an iPhone battery; we will only note that the battery ages over time, which is manifested in a decrease in its capacity. Battery failure is also caused by non-compliance with the smartphone user's operating instructions. And over time, all this leads to the fact that the controller loses the ability to accurately determine the battery charge level, and, as a result, the device turns off even when the charge level is 1% or more.

To calibrate the controller and bring the battery indicator back to normal, you need to completely discharge the phone. But, according to Apple’s advice, this should be done no more than once every 30 days.

In conclusion, we note that each iPhone user usually approaches the process of charging their device in their own way. A single scheme cannot suit everyone, since everyone has their own rhythm of life and the like. Please remember that the battery will age. Even if you don’t use the gadget at all. But it’s still worthwhile to at least slightly (not strictly) adhere to the above rules developed by the manufacturer itself in order to maximize the “life” of your smartphone’s battery.

The situation when the battery on a smartphone runs out and there is no way to charge it is critical for many. That is why it is very important to find out why the phone is not charging and choose the best option to fix the problem. The instructions are suitable for all models and brands: iPhone, Alcatel, Asus, Lenovo, Phillips, Prestigio, Sony Xperia, HTC, Samsung, Xiaomi, Umidigi, Leagoo, Doogie, Huawei, HomTom, etc.

The charging process involves several things at once: the charger, consisting of a plug, tip and cord, as well as the battery itself. That is why, if the smartphone does not charge and does not accept energy from a standard or new purchased “Chinese” charger, we check each unit separately.

Damage or clogging of the connector.
The cord comes off (play) or the plug does not match the socket (for example, micro-USB is not suitable for Type-C and Lightning).
Software glitches.
Broken wire, “fragmentation” of the wire.
Using dubious Chinese “crafts” for 20 rubles, the veins in the cheap versions are very thin and break with little impact.
The wire is too long; the shorter the length (30 cm is ideal), the less current loss. But here again it all depends on the quality.
Battery malfunction (swollen, overheated, deteriorated due to age).
Burnt-out power controller or protocol incompatibility.
Heavy CPU usage, such as heavy gaming or watching 4K movies.
Failure to comply with temperature conditions. The battery replenishment process does not occur at sub-zero temperatures.
They forgot to peel off the protective sticker after purchasing a new gadget.

If your phone charges normally but drains quickly, you may have a virus infection that is causing problems with your power system.

There is another factor - temporary battery wear. The standard battery life is from 3 to 5 years (equivalent to 300-500 charge-discharge cycles), after which it begins to discharge a couple of hours after charging, or does not accept it at all.

Sometimes it shows that the charge level is increasing. But in reality, the battery does not take or does not respond to the supply of energy and after disconnecting the cable, the voltage sharply drops to zero.

Diagnostics

To diagnose yourself, take the test. The virtual assistant will identify the problem and tell you what to do.

We continue diagnostics >>

Has the USB cable been inspected for kinks or creases?

We continue diagnostics >>

Not charging

To understand why your phone is not charging well or the power indicator is not shown on the display, you need to follow a few simple steps:

Take a non-native memory and connect it to your smartphone.
Change the USB cable to a new one (pay attention to the connector, currently 4 main ones are used - USB Type-C, micro-USB, Lightning and the outdated mini-USB).
The indicator lights up, which means the problem is a charging fault.

If the other charger does not work and does not bring the charge level to full, there is a high probability that the problem lies in the software, battery or cell phone connector.

The first step is to carefully clean the nest. If this does not help, it is recommended to take the gadget to a service center, because... It will be difficult to fix it yourself.

A faulty power supply can be repaired by the owner himself by purchasing the necessary replacement part, but due to the low cost of USB cords, it is more logical to purchase a new one.

How to check the connector

Diagnosing the condition of the USB cable socket involves examining it in bright light using a magnifying glass. If it is dirty, you should clean it with a thin brush dipped in alcohol. Dust and debris create poor contact between conductors and interfere with the flow of current.

What to check:

The nest does not wobble in the body.
No contamination observed.
There is no visible deformation of the module (bent contact groups, changes in geometry, etc.).
Visually there are no drops of water or moisture.

If this is not the case, you will have to look for the reason in another part.

How to check the battery

The above method showed that the smartphone does not receive energy not due to a burnt-out memory, but due to a damaged cable. If the cable is turned on and it says that charging is in progress, but the phone does not charge, there is a high probability that the faulty battery needs to be replaced.

The battery is swollen and/or protruding from the case.
The battery is not fully and slowly charged, no more than to 60-90 percent - only replacing the module.
If the charger is working properly, the cell phone does not charge or does not see charging, although the process is ongoing.
Download the utility to check the remaining capacity.

This means you need to test the battery: simply replace it with another analogue and see if the indicator lights up when connected to a power outlet. This method will not work for Apple technology!

Signs of a virus infection

The main symptom when software is infected with malware is the absence of an indication. It can also freeze constantly, and if previously the battery lasted two days, then after getting a virus it will be discharged in 5-12 hours (i.e. a very long time).

To troubleshoot problems, you need to scan your phone using an antivirus program. If infected files are detected, they will be deleted automatically, and if this is not possible, you will have to clean the system manually, removing the application itself that contains the viruses.

How to charge without a standard charger

In any cell phone store you can find a universal charger suitable for both smartphones and iPhones. The battery can also be any.

In another way it is called a “frog”, and using such a charger is very easy:

We insert the battery into the clamp, the “plus” and “minus” contacts must match.
We insert the “frog” into the outlet and leave it to charge for several hours.

Question answer

% stands still does not add

Or the process only runs in the off state:

There is not enough charger current. For example, the charger produces 250 mAh with the required 1000 mAh.
The USB cord is of extremely low quality and does not allow voltage to pass more than 4.5 volts, which is critical.

Cannot charge from computer/laptop via USB

Most likely there is not enough current, for example due to artificial limitations on the computer’s motherboard. Or the restrictions are triggered at the software level, you will have to look for new drivers for the USB hub.
This can happen if the cord is old or “works every now and then.” Somewhere in it the contacts are shorting. This is especially true for “shaggy” iPhone cables. In general, buy a new one.
Another trivial reason that is relevant for different variations of Type-C is protocol incompatibility. Each Type-C contains a small chip responsible for data and energy transfer. At the same time, there are a bunch of standards, for example, some cables can “refuel” a full-fledged laptop battery, while others can only exchange data.
It happens that the USB connector in laptops is longer than the standard connector from a smartphone, and the hardware simply does not touch.

From the cigarette lighter

If car charging from the cigarette lighter does not work, a similar diagnosis is carried out (see previous sections), because The principle of supplying energy to the battery is the same everywhere.

From the radio

From power bank

Standard situation, most often the PowerBank does not have enough output current. Or it's time to buy a new power bank. In the case of Type-c, it may not allow charging the battery.

From wireless charging

Not all models support the wireless power transfer function. First, make sure that the manufacturer has included this functionality in your gadget.

If you are sure that wireless transmission is implemented at the hardware level, but the charge does not work, you need to check:

Whether the station is not connected to the network.
Does the device move/shift from the center of the site?
Not wearing a thick case or magnetic dock.
The cable is not inserted or data is not being transferred to the computer.

If this doesn’t help, check the installation itself on another device; if everything works as it should on it, take your device to the workshop. Very similar to the problem with the wireless microcontroller.

Writes moisture detected

There are two options here:

The device fell into water or another liquid (beer, wine, juice, tea, toilet). What to do is written.
There was a strong temperature difference, for example, we came from a cold place to a warm room and condensation formed on the board. Wait a couple of hours and everything will be back to normal.

Low or high battery temperature

The operating temperature of modern batteries is from +3 to 45 degrees Celsius. If these values are exceeded, the controller limits the flow of energy to the batteries. It is necessary to cool/heat the phone.

There was a strong blow or fall

Lithium-ion “products” do not like strong mechanical impact, and can fail due to strong impacts and falls. This is just replacing the module with a new one.

After a long period of non-use

A deep discharge has occurred - use the “frog” to “push” and try to revive the battery.

To extend the life of your iPhone or Android smartphone, you need to follow these recommendations:

Do not let the gadget fall.
Do not discharge the battery too often (no more than once every 2 months) completely to 100 percent. It is ideal to keep the level from 20% to 80%.
Do not abuse the use of a low-power universal charger, even a new one.
Install anti-virus protection on your phone.
Do not leave the device in the cold or heat (operating temperature from +3 to 45 degrees).

Conclusion

Many owners of smartphones (both Android and iOS) encounter the problem of lack of charge, but to carry out diagnostics it is not necessary to take the phone to a service center: just use the instructions to find out the reason.

If the gadget does not charge due to a battery malfunction or has stopped receiving power due to the USB connector, it is recommended to contact a technician. In other cases, it is enough to replace the damaged charger with a new one, ideally an original one.

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One of the common problems with laptops is the battery not charging when the power supply is connected, i.e. when powered from the mains; Sometimes it happens that a new laptop just from the store does not charge. In this case, various scenarios are possible: a message that the battery is connected, but is not charging in the Windows notification area (or “Charging is not in progress” in Windows 10), no response to the fact that the laptop is connected to the network, in some cases the problem is present , when the system is running, and when the laptop is turned off, the charge is performed.

This material details the possible reasons why the battery on a laptop does not charge and possible ways to fix it by returning the laptop to normal charging.

A "modification" of the problem described above, but in this case, the status in the Windows notification area shows that the battery is charging, but in fact it is not. In this case, you should try all the methods described above, and if they do not help, then the problem may be:

Faulty laptop power supply (“charging”) or lack of power (due to worn components). By the way, if there is an indicator on the power supply, pay attention to whether it is on (if not, there is clearly something wrong with charging). If the laptop does not turn on without a battery, then the problem is probably also in the power supply (but it could also be in the electronic components of the laptop or connectors).
The battery or controller on it is faulty.
Problems with the connector on the laptop or the connector on the charger - oxidized or damaged contacts and the like.
Problems with the contacts on the battery or the corresponding contacts on the laptop (oxidation and the like).

The first and second points may also cause charging problems in the case when no charging messages appear in the Windows notification area at all (i.e. the laptop is running on battery power and does not “see” that the power supply is connected to it) .

The laptop does not respond to charging connection

As noted in the previous section, the lack of reaction of the laptop to connecting the power supply (both with the laptop turned on and off) may be the result of problems with the power supply or the contact between it and the laptop. In more complex cases, problems may be at the level of the power circuit of the laptop itself. If you cannot diagnose the problem yourself, it makes sense to contact a repair shop.

Additional Information

A couple more nuances that may be useful in the context of charging a laptop battery:

In conclusion, I can say that comments from laptop owners describing their solutions in this situation would be especially useful in this topic - they could help other readers. At the same time, if possible, indicate the brand of your laptop, this may be important. For example, for Dell laptops the method of updating the BIOS often works, for HP - turning it off and on again as in the first method, for ASUS - installing official drivers.

Laptops are, first of all, fairly compact mobile devices. In other words, these are computers that you can carry with you. However, they instantly lose their mobility when the battery stops charging. Today we will tell you what to do if the laptop battery is connected, but is not charging. Fortunately, the problem does not always have to be fixed by replacing the battery - often the problem is due to system errors, third-party software, or even problems with BIOS settings. In any case, we will try to help you save money on purchasing a new battery.

Charger problem

First, we suggest you check the charger itself. Quite often, many people in a hurry forget that sometimes the problem may lie in the charger. You can check it literally in a matter of seconds if you have a second charger at home, a laptop with exactly the same connector and a working battery. But what to do if none of the above exists? Then we suggest you do the following:

Well, in this case, we can rule out the battery as the cause of the problem. What else could have a detrimental effect on battery charging?

Removing third-party software

Few people know that third-party software can cause this trouble. In principle, the same remark is also true for official software - an error can creep in anywhere, which will not allow the battery to be charged when the charger is connected. So, let's figure out how to remove the software:

As you can see, there is nothing complicated about this - a few simple steps and you will get a working battery again.

If this method did not work, and you are sure that the laptop battery is connected correctly, but is not charging, we have to disappoint you - the problem is unlikely to be related to the operating system and software. Most likely, you won’t be able to do without buying a new battery.

There are various reasons why the phone only charges when it is turned off. And this is a problem, because a modern gadget requires a large battery reserve, consumes a lot of energy, and sometimes you have to charge it while using it, watching a movie, playing a game, etc. It is extremely inconvenient to do this only when it is turned off, because the device is in this way most of the time simply unavailable.

And in general, it’s unusual to charge the phone only when it’s turned off. But it is worth noting that for some models of tablets and smartphones this is the norm, which is provided by the developer. Although this is stupid, it is true. But most often, if it charges only when turned off (this also applies to other brands, but on forums people often refer specifically to Meizu smartphones), then this is a software or hardware problem. Let's figure out why this happens.

The phone only charges when turned off due to the firmware

It is logical that such firmware, developed by amateur programmers and installed by a user without such skills, can slow down. Moreover, the problems can be very diverse: weak brightness adjustment range, strong heating during passive operation, rapid battery discharge, conflict with the charger. It is worth noting that it is precisely because of poor firmware and software problems that something like this most often happens. This can also be related to the hardware, but it is extremely rare.

Defective power supply or battery

There is also another rare reason - low voltage in the network. If it drops below 220 V, then some phones and tablets may not charge when turned on. Sometimes the power supply is so weak that it simply does not have time to recharge the phone when it is working. This applies to third-party universal chargers, so it is best to charge your phone with “native” devices.

Oxidation or contamination on contacts

Which phones are at risk?

This problem is not uncommon. Many users experience such situations. Cheap Chinese smartphones work this way more often than others. However, on the forums you can find messages that Russian Explay phones are charged only when turned off, but this does not apply to the entire line of the manufacturer and not even all models. This just happens, and not only with cheap Chinese budget phones, but also with expensive flagships.

Why is my laptop battery connected but not charging? IPhone only charges when turned off - why? Android does not charge when turned off.

Causes and solution to the problem

The phone only charges when turned off due to the firmware

Operating system problems

Android

iPhone

Windows Phone

Software

Defective power supply or battery

Charger

Faulty wire

Problem with the controller

Oxidation or contamination on contacts

Why does my iPhone only charge when turned off?

If the cause of the problem is in the accessories

Checking the battery and installed software

How to remove the “accessory or cable is not certified” message from the screen

Rules for properly charging an iPhone

Diagnostics

Has the USB cable been inspected for kinks or creases?

How to check the connector

How to check the battery

Signs of a virus infection

How to charge without a standard charger

Question answer

% stands still does not add

Cannot charge from computer/laptop via USB

From the cigarette lighter

From the radio

From power bank

From wireless charging

Writes moisture detected

Low or high battery temperature

There was a strong blow or fall

After a long period of non-use

Conclusion

Video

The laptop does not respond to charging connection

Additional Information

Charger problem

Removing third-party software

The phone only charges when turned off due to the firmware

Defective power supply or battery

Oxidation or contamination on contacts

Other problems

Which phones are at risk?

More on the topic of the article: