For general information to the consumer:
Today, almost everyone has electricity, gas, hot and cold water meters installed in their apartment, private house or office. But many consumers of these resources don’t even think about why they need to submit readings to their service organization every month and what will happen if they stop submitting readings.
Since April 2013, changes to the rules for the provision of utility services have come into force. Now the consumer does not have a strict obligation to transfer meter readings monthly to the service organization and does so at will. But it should be noted: despite the fact that the consumer is not obliged to do this, there are a number of reasons that determine the benefit of this procedure to the consumer himself. Let's consider the main ones:
- If the tenant does not provide meter readings to the service organization for more than six months, then the payment center of this organization will calculate the cost of the consumed resource based on consumption standards. And this will inevitably lead to increased consumer costs. It should be emphasized that the responsibilities of the service company include periodically checking the status of the citizen’s meters and checking the accuracy of the readings taken. Such inspection should be carried out at least once every six months.
- Let’s assume that many residents of an apartment building have stopped making depositions, in this case there is a high probability that when calculating the volume of consumed resources for general house needs, incorrect data will be taken into account, as a result of which the volume of common house needs will be overestimated. In this case, because of those who do not submit testimony, residents who regularly submit testimony suffer. The entire unaccounted volume of resources is distributed evenly to all residents of the house and the amount of payment in the receipt for expenses both in the apartment and in common areas can increase by one and a half or even two times.
In recent years, the procedure for transmitting meter readings has been simplified as much as possible. Now there is no need to go to the office. This can be done by sending a letter with the necessary information to the email address of the service organization, providing data by calling a multi-channel phone or entering readings via the Internet by filling out special forms. You can submit readings from metering devices, including the Nizhny Novgorod gas meter, on our website, where you can choose any of the implemented methods to do this. To do this, you need to select your city in the main menu, a page with tabs will open in front of you: electricity meter readings, gas meter readings, water meter readings. On each of these tabs you will find information about ways to transfer readings to the service organization of your home in the form of special forms for entering readings (the form may be available after registering in your personal account, the login and registration form in the consumer’s personal account will be located on the same page ), multiline phone numbers and email addresses.
To correctly take readings from your meters, instructions are posted on our website:
- How to correctly take electricity meter readings -
- How to correctly take gas meter readings -
- How to correctly take water meter readings -
If you find an error or have additional information or suggestions for us, you can contact us through the section
Transmitting gas meter readings has become much easier than before. With modern technology, this can only take a few minutes.
Methods for transmitting gas meter readings
A gas meter is a necessary metering device that not only performs the function of counting the service consumed (in this case, gas). It also serves as an assistant in planning the family budget. Thanks to its installation, you pay not according to the standard or average, but specifically for the amount of gas that you have consumed over a certain period.
Every month, before the 26th, every citizen who has this meter must report the amount of gas consumed, that is, transmit the meter readings. Everyone chooses the only convenient method of data transfer.
Of course, not all transmission methods are available everywhere. They depend on the following circumstances:
- local administration;
- organization that supplies gas;
- type of settlement;
- actions of housing and communal services.
There are several ways, here are the main ones:
- by landline phone;
- through the Internet;
- by filling out the data on the receipt;
- via SMS messages;
- during a personal visit to the gas service;
- sending data through specially installed mailboxes.
By phone and via the Internet
If you do not have a mobile phone or the Internet, and also the ability to personally visit the organization, you can transfer the data via a regular phone. Such data is transmitted, depending on the type of settlement, either to the operator or to the accountant. All telephone numbers that can be called are indicated in the payment document.
In large cities, there are special services where testimony can be reported around the clock by dictating it to a specialized answering phone. In this case, the subscriber provides his data:
- last name, first name and patronymic;
- your address;
- personal gas account number;
- counter data.
This service is in demand by a certain part of the population, mainly the elderly and disabled. You can do the same by calling from a cell phone if you don’t have a landline. If you have access to the Internet by phone, you can transfer readings without leaving your workplace or apartment.
Most who prefer to use a computer when transferring data resort to using the company’s official website. Among the advantages of this method are the simplicity of registration and easy search. You can use your personal account, or you can transfer data quickly by filling out an online form. In this case, your name, personal gas account, and current meter readings will be required.
Authorization to enter your personal account is a little more complicated in that you will need a login and password, which is issued only at the local branch of Gazprom LLC. But, if you have time, then using your personal account will show its best side.
This is a convenient service, using which you can:
- view the status of your personal account;
- check the history of old readings, if necessary;
- calculate the payment amount;
- fill out and print receipts;
- pay for the service by card by debiting funds from your account.
Using a receipt and SMS messages
In order to transfer data using a receipt, you need to enter the readings of the gas meter in a special column. When paying, the operator enters this data, which then transmits it to the gas service. The same mechanism applies when we pay for utilities using a plastic card through a terminal.
Another convenient function for those who find it more profitable to send an SMS message. Usually the number for this service is indicated on the company’s website. If you cannot find it, then call the dispatcher who will help solve your problems.
Typically the SMS looks like this:
- personal account (from 7 to 12 characters);
- space delimiter;
- enter the meter readings (4 digits).
One of the very first methods of transfer is to fill out a special form. This form must be placed in a special box for transmitting gas information. Typically, such boxes are installed in post offices, housing departments, and sometimes in entrances. And of course, we should not forget about the oldest and most traditional method - a personal visit to the organization.
Video about paying for gas supplies
Modern technologies have greatly simplified data transfer. Now you can do this without leaving your home. But we must not forget that mistakes are possible. You can insure yourself against them by checking your personal account.
NizhegorodEnergoGazRaschet is an organization that serves as a supplier of natural gas to the population of the Nizhny Novgorod region. Serves over 1,000,000 individuals through a network of 12 subscriber services and 53 subscriber points. Remote maintenance is carried out through the NizhegorodEnergoGazRaschet personal account on the website www.gas-nn.ru.
Registration in your personal account
There is no need to register on the NizhegorodEnergoGazRaschet website. All gas consumers served by this enterprise can log in to the system by entering their last name, personal account number and region.
The resource supply company is connected to the Gazprom Mezhregiongaz moygaz.smorodina.online service. Therefore, if you have a personal account My Gas, you can connect a personal account (PA) to it, and not create an account on www.gas-nn.ru.
Login to your personal account Nizhny NovgorodEnergoGazRaschet
- surname;
- subscriber account number. Consists of 12 digits, indicated on the gas receipt;
- area.
Why do you need a personal account?
The service provides the following features:
- View information on the subscriber's LAN.
- Control over accruals/debits to the account.
- Generating and printing receipts.
- Making payments for gas supply services using a plastic card, tracking payment history.
- Transmission of meter readings.
- Tracking the readings recorded by the gas supplier.
- Filling out and sending to Nizhny NovgorodEnergoGazCalculation of applications and other documents.
To familiarize yourself with natural gas tariffs, consumption standards, and find a customer service point, you do not need to log into your personal account. Without authorization, you can transfer data from the meter, pay a receipt, or download an application to call the controller.
How to transfer meter readings without registering in your personal account?
Gas meter readings are transmitted monthly, from the 25th to the 30th (31st). If the user does not have a personal account on the gas supplier’s website, he transmits information in the following ways:
- through the online service at www.gas-nn.ru. You will need to enter the personal account number in the form, the subscriber's last name, and district;
- through the help desk operator by phone 8 831 280 97 04;
- by filling out the appropriate column in the payment receipt when paying at utility payment collection points;
- when paying through ATMs of Sberbank and Bank Russia.
Information is also accepted at all customer service points of the Nizhny Novgorod gas supplier.
Each apartment usually has three meters: an electricity, gas and water meter. Their indicators need to be checked every month in order to find out how many kilowatts or cubic meters were used, and accordingly how much you need to pay for the month lived.
How to take electricity meter readings?...
Electricity meter in apartment buildings, located on the landing near your apartment. Each meter has the number of the apartment whose indicators it measures; in addition, each device has its own unique number linked to the personal account of the apartment. The dial of electric meters can be electronic or mechanical; on a mechanical one there is usually one number after the decimal point or period, on an electronic one there are two. For readings, you need to take the number to the left of the separating comma or period. For example, in the figure below we will write (25 kW)How to take water meter readings?...
Water meter usually located in the bathroom or toilet. There are several black and red numbers on its dial. In order to find out the indicators, you need to look at the device and round the numbers to a whole number. For example, if you have (659) on a black background, and (89+-) on a red background, then by rounding we get 660 cubes.
How to take gas meter readings?...
Gas meter in apartments it is located in the kitchen and the principle is the same as with the water meter. There are several numbers on the black dial and several on the red one, and we also enter the number displayed on the black background. On the electronic display, as in the figure below, the number is from left to right to the point, in our case (360 cubic meters)
Dear consumers, all meters must have a seal; if it is missing or damaged, you need to write a statement to the housing office as soon as possible.
In order to transfer meter readings to Nizhny Novgorod (NizhegorodEnergoGazRaschet), use our service.
