When installing or updating the operating system on their computer or laptop, many users encountered a number of problems, including lack of sound. Let’s take a closer look at how to fix this error and what to do if the sound disappears on Windows 10.
Sound disappears on Windows 10 - how to restore
Most users have still not been able to get the sound back when updating the operating system; it either disappears or appears again. The whole point is that the sound settings have gone wrong. It would seem that everything is extremely simple, you need to reinstall the drivers responsible for sound playback, and everything will work out. But, as practice has shown, this step is sometimes not enough.
How to fix the error and get the sound back:
- Make sure that everything is in order with the speakers, the cord is not damaged, and the speakers are connected to a special connector.
- On the taskbar, right-click the mouse to select the “Menu Playback Device” tab in the lower right corner of the screen.
- The next steps will be as follows: select the device that is currently active. Naturally, these will be speakers.
- You need to left-click on a line to open the menu.
- Next, go to “Advanced settings” and there you need to change some values in the column settings. Instead of Hz44100 you need to put Hz 192000, with the same bit values - 24.
- If after this manipulation nothing works, there is no sound, then you need to choose a different tactic.
How to get sound back on Windows 10
If nothing worked the first time, try again:
- In the task menu, launch the device manager.
- Once it starts, you need to go to the “Audio Devices and Sound” tab.
- On the current audio playback driver, you need to right-click and select the “Uninstall” option.
- Now select the “Device Search” tab and this way the driver will be updated and it will be installed automatically.
- At this point, all actions can be considered completed, the speakers should work and reproduce sound without interruption.
There is also a backup option when the system stubbornly refuses to restore the audio driver. Then you need to reinstall the recently installed audio playback card drivers, but you will have to look for them on the manufacturer’s website.
SovetClub.ru
No sound on laptop or computer - What to do!
When starting the operating system, did you lose sound on your laptop, and instead of the usual melody, there was deathly silence? Let's figure out why the sound on the computer does not work.
How to restore sound
How can I get my PC to play audio again? To return the “voice” to our device, we first need to understand why the sound on the laptop does not work. There can be a lot of reasons, starting with software problems and ending with hardware failures. Let's look at the most common ways to restore sound on a laptop.
Volume controls
The easiest way to turn on sound on a laptop is to use the volume controls. In the lower right corner, right on the taskbar, there is an icon in the form of a speaker. Click on it. This will open the mixer, which is designed as a slider. It is not difficult to guess that the higher it is, the louder the sound. For normal playback, it is enough for the slider to be located at least in the middle. 
If you have a playback prohibition icon in your mixer, this means that the sound in your system is completely muted. To fix this, just click on this icon. After this, the sound should return.
If the sound has disappeared in a specific program (for example, music does not play through the browser), then this can be fixed. Just right-click on the icon and a drop-down list will open. In it you need to select the “Open volume mixer” item. A new window will appear containing sliders for specific programs. To turn on the sound in some utility (the same browser), drag the slider at least to the middle. 
You can also use this menu to mute an application. For example, you don’t want to be distracted by sound banners on websites while surfing the Internet. What should I do to make the sound disappear on a Windows 10 computer in the search engine? Just move the slider located opposite the browser icon to the very bottom.
Playback Devices
The playback devices may be to blame for the lack of sound on the laptop. Don't be alarmed, because this doesn't mean the speakers aren't working. Perhaps the operating system simply does not see them. To fix this, right-click on the already familiar icon and select “Playback devices” from the list. A new dialog will start. It contains a list of devices that are designed to reproduce information. We are interested in the “Speakers” item. We find it and make sure that there is a green check mark next to the column image. 
If it is missing, then it becomes clear why the sound on your computer has disappeared. The playback device is simply not synchronized with the PC. To fix this, right-click on the speaker image. In the list that opens, select “Set as default.” If the speaker image is highlighted in gray, and the device itself has the “Disabled” status, then click on the icon and select “Enable”. Once you've done this, be sure to set your device to default mode. 
It's a completely different matter if the speakers are not displayed at all in the list of connected devices. If you encounter such a situation and don’t know how to restore sound on your computer, just click on a free area of the window. This will open a dropdown list. In it you need to find the option “Show disabled devices” and click on it. The speakers will then appear and you can connect them.
Checking the sound card
What should I do if there is no sound on the computer even after carrying out all the procedures described above? You need to check the sound chipset, because perhaps it is the root of the problem. So, to make sure the chipset is working, do the following:
There are times when there is nothing in the “Sound Devices” section. If you encounter a similar situation, then try looking for the sound chipset in “Other devices”. If you find your audio device there, and there is an exclamation mark next to the device, then the drivers have disappeared from the audio chipset. To restore the sound, you will have to reinstall them. We'll talk about this in the next section.
Reinstalling drivers
The first thing to do is determine what drivers are needed for the audio adapter. In the Device Manager window, double-click your sound card. After this, a new dialog will open in which you need to go to the “Information” section. There, near the “Properties” inscription, click on the drop-down list and select “Equipment ID”. After that, copy the first entry into the “Value” field. 
Open your browser and go to a site called devid.info. This Internet resource is a huge database of drivers for various devices. To find firewood for your sound card, paste the previously copied text into the search bar. The website will automatically select suitable firewood for you. All you have to do is find the latest program that fits your operating system. Once done, download the selected driver.
If the driver you downloaded is in .exe format, then simply run it and follow the installer's recommendations. If the firewood has a different format, you will have to resort to an alternative installation method. Go to the “Task Manager” again and look for the sound card there. Open its properties and go to the section called “Drivers”. There will be an “Update” button. Click on it and then click on “Perform Search”. Then click on “Browse” and point the system utility to the path to the previously downloaded drivers. The installation process will begin. After installing the drivers, everything should return to normal.
Checking the connection
If the sound problem is still not resolved, then you should check the connection of the playback devices. If you are using a computer, carefully inspect the system unit and make sure that the speaker wire is in the correct connector. As a rule, it has a green color. To be on the safe side, pull out and reinsert the wire.
If you are using a laptop, make sure that the green connector is not occupied by any devices. For example, many people insert headphones there. If they are currently in the green slot, then simply pull them out from there. After this, sound playback will be carried out through the built-in speakers of the laptop.
It would be a good idea to check the peripherals. Perhaps the reason that there is no sound on a Windows XP computer is bad hardware. Check your headphones and speakers to ensure they are working properly. To do this, connect the devices to another PC or laptop.
Windows Audio Service
Sometimes the reason that there is no sound on a Windows 7 computer can be a failure in system services. Therefore, if you encounter problems with audio playback, make sure that no errors have occurred. For this:
Setting up sound via BIOS
If you have recently changed settings in the system, then it is possible that there is no sound on your Windows 7 computer due to BIOS settings. Most often, people inadvertently disable the function that is responsible for broadcasting audio. To fix this, you first need to enter the BIOS. To do this, restart your computer and when it starts to turn on, press F2 on your keyboard. 
After this, the BIOS menu will open. We are interested in the Advanced tab. We go there, after which we look for High Device Configuration. Opposite this characteristic should be the inscription Enabled. If it says Disabled, change this parameter, and then fix the changes made by pressing F10.
System Restore
When the sound on the computer disappears, and you know exactly when it happened, then to fix the problem, you can try to restore the OS. If the sound stops working after manipulation by the user or program, then this should help. In the latest versions of Windows there is a “System Restore” function. This is what we will use. So, to restore the OS, you need to:
Viruses
Perhaps while downloading a movie or a new game you caught some kind of virus. To fix this, pay attention to the operation of the system as a whole. There may be other signs that there is malware on your PC. Frequent freezes, slow computer operation, frequent antivirus warnings, advertising banners - all this indicates viruses.
To combat malicious software, you need to resort to the help of modern antiviruses. Scan your PC and delete all suspicious files. I would recommend you antivirus Dr. Web. It scans the system thoroughly. At the same time, you can download the antivirus program onto your PC completely free of charge.
Reinstalling the operating system
If after all the actions taken there is no sound on Windows 10, then you need to resort to heavy artillery. It is necessary to demolish the old system and reinstall Windows. If you nevertheless decide to take this radical step, then do not forget to save all important data on some kind of storage device or cloud service.
In addition, download all the drivers to the USB flash drive in advance. After all, after reinstalling Windows, you will have to install them again. When you install drivers, start with the audio chipset.
Conclusion
What to do if there is no sound on your laptop? Use the methods described above and most likely you will be able to solve the problem yourself. If nothing helps, and even after complete demolition of the system the sound does not appear, then there is only one way out - to take the “patient” to the service center. Most likely, the problem lies in the hardware. Perhaps the sound card or motherboard is broken. In any case, it will not be possible to deal with a hardware failure without specialized knowledge and special tools. Therefore, you will have to entrust your computer to a specialist.
droidov.com
Why is there no sound on a laptop with Windows 10? Possible causes and their elimination
2017-06-29 at 00:49Greetings, dear readers.
You can often find messages on the Internet from users who express their dissatisfaction with the fact that they suddenly lost sound on their Windows 10 laptop. And they have no idea why this happened. Consequently, they don’t know how to deal with the problem. In this case, the disease manifests itself with different “symptoms”. Some have no reproduction at all. For others, only through the front panel. In general, there are many signs. In the article below, I will talk about the most common of them, and also share solutions.
A simple and quick solution (to contents)
Many people, immediately after they lose sound on their computer, begin to panic. They don't know what to do or how to fix this situation. As mentioned above, the solution directly depends on the reason. But there is the simplest option that will allow you to return everything to its place without careful disassembly. To do this you need to do the following:
Next to the clock (usually in the lower right corner) we find a speaker icon. Call the context menu on it.
Select “Detect problems...”. The system will launch the wizard. Next, options will appear, following which you can correct the situation.
Updates(to contents)
If problems started after updating the OS, perform several steps:
Driver(to contents)
One of the most common variants of the disease is the absence of sound after updating, restoring, or even a clean installation of the operating system. In this case, most often the corresponding pictogram has a familiar appearance. Having gone to the “Device Manager”, we find out that here, too, the icons are in order and, in general, the whole direction “works as expected”.
In this case, the sound card may be called “High Audio...” or something similar. It is this situation that primarily indicates that the system contains incorrect drivers. This can often be observed in Asus laptops, as well as computers with Realtek and VIA HD chips.
The solution to the situation on all devices is to install a normal driver. To do this, you need to perform a chain of actions:
We go to the search engine, where we enter the model of the laptop or motherboard. This can be found in the Everest app or similar. Moreover, initially it is better to go to the official page of the entire device, and not a specific node.
Next, you need to select the appropriate utility in the support section and download it. It is worth considering that it may be for previous versions of operating systems - this is normal. But you can’t confuse the bit depth. You can view it in “Properties” when you call them on “Computer”.
Installing a new driver.
Unfortunately, this doesn't always help. This way the system shows that the entire process was successful. But in fact, nothing has changed. Why is this happening? This situation is due to the fact that the system decided to leave the previous version, because, in its opinion, it is newer or better. This is indicated in the “Device Manager” in the properties of the component.
But don’t worry, there is a solution: Right-click on the installer and select “Properties”. Go to the “Compatibility” tab and select the previous OS version. It could be Win 7 or 8 instead of 10.
The following option may also help:
Services(to contents)
In some situations, audio services may not respond. In most cases, this is due to the activity of viruses on the device. Based on this, the following chain of actions is built:
Solution for Asus laptops(to contents)
Separately, I would like to talk about a solution to the problem on laptops from Asus that have a Via Audio chip installed. It is on such devices that the above problems most often occur. Usually the disease is accompanied by the appearance of error 0x887c0032. The solution is this:
Go to “Device Manager”. We are interested in the entire “Audio outputs and inputs” item.
We select each line and delete it along with the drivers (of course, if the system offers this).
Go to “Sound Devices”. We do the same. We leave only HDMI. A message should appear saying “Sound devices are not installed.”
We go to the Internet and download Via Audio from the official Asus resource.
We set compatibility with Win 8.1 or 7. Run as administrator.
Additional parameters (to contents)
Sometimes users simply forget to view additional settings in the sound menu. And it’s better not to forget about this:
The sound became quieter automatically or interference appeared (to contents)
If playback still occurs, but you hear some problems and applications lag with it, you can try the following:
If suddenly you have done all of the above, the sound does not appear in the speakers, but there is sound in the headphones, try using a special program to search for drivers. I previously talked about it in the article Driver booster for Windows 10
Of course, options such as “the sound disappeared after the cable was disconnected” or “as a result of the device falling” were considered. Mechanical damage is more difficult to “cure” on your own, and therefore it is better to contact a specialist.
Some users, immediately after switching to Windows 10 or after some time of interaction with the new system, are faced with the fact that the sound does not work or periodically disappears. The sound card driver may have nothing to do with it (although it is also worth checking) - the problem lies in the settings of the system itself. Let's try to figure out why there is no sound in Windows 10 and how to fix it.
Automatic correction
First of all, check the volume of the speakers - both on the speakers themselves and in the system.
After checking the levels, proceed to explore additional playback device options.
Among the Windows 10 tools is a tool that automatically detects and fixes audio problems. To run it:
- Right-click the speaker icon in the notification panel.
- Click Detect audio problems.
In the simplest situations, this built-in error fixer should help. If the problem is not resolved, look further for the cause.
Sound card drivers
If any component does not work on a computer or laptop, then you must definitely check its drivers.
If sound problems occur after the next Windows update, try rolling back the sound card driver. It is possible that during the update a software version was installed that conflicts with the system.
If the Rollback button is grayed out, it means the sound card software has not been updated. Try installing the latest driver manually. Pay special attention to manual installation of drivers if, instead of the sound card model, “Device supporting High Definition Audio” is assigned to the manager.
Look for sound card drivers for your laptop or motherboard model. Pay attention to the system bit depth; you cannot install a 64x driver on a 32x system. The software version does not have to be for Windows 10 - drivers for “seven” and “eight” also usually work fine.
To make sure that the driver has been installed correctly, try running the installation wizard in compatibility mode with a previous version of Windows (if you downloaded the software for Windows 7 or 8). Another way is to first remove the sound card in Device Manager, and then immediately, without rebooting, run the driver installer. You can do without uninstalling - right-click on the sound card and select "Update Driver". Search for the software on your computer by specifying the path to the previously downloaded file.
Volume decreases automatically
Sometimes the sound does not disappear completely, but changes the volume on its own or wheezes. This may be due to incorrectly set communication parameters.
If none of the listed methods helped, use our instructions on how to. Check the status of the Windows Audio service, make sure the sound card is enabled in the BIOS. In any case, you can solve the problem yourself - the only question is how much time you spend diagnosing the problem.
The sound on your computer may disappear not only after the next update to Windows 10, but also for any other reason. Sometimes it is not possible to install them, but it is necessary to restore functionality. First you should check the settings, sometimes the sound does not work after it is turned off. It is also important to pay attention to the signal output to the audio equipment. These activities help to avoid trivial reasons why the sound does not work.
Checking settings
A good place to start would be to go to the Windows 10 settings. Sometimes you just need to turn up the volume. Right-click on the speaker in the lower right corner. A context menu will appear in which you need to select the highlighted item.
A special Windows 10 module will launch, which will try to automatically detect the problem. If the problem was not found and the sound still does not work, then you can move on to the next step.
- You need to open Playback Devices and click on Speakers twice.
- After this, you should open the Levels tab and check each slider. After all, if they are turned to 0, then sound cannot come from anywhere.
You can run the Realtek High Definition Audio service for updates to check. To do this you will need:
- Open the Start menu.
- Select the Settings tab.
- Then you need to go to Update and Security.
- Search for updates.
If something is found, the updates will be immediately installed on the computer.
Connections
Do not forget that the reason why sound does not work in the Windows 10 operating system may be completely trivial: the wire is not connected to the correct socket. The problem can be solved simply by connecting an audio cable alternately to each connector. As soon as the signal is heard, the input will be identified correctly. There may also be a problem with the audio amplifier. Often, users output sound to equipment that itself amplifies it. You need to make sure that the volume level is at a sufficient level for the signal to be heard.
It is worth paying attention to the choice of the input signal into the amplifier itself, and checking the settings.
After this, the fool effect will be eliminated, when the problem is of the nature of ordinary confusion or carelessness.
Installing drivers
It happens that checking updates and connections does not help, and the sound does not work again. In this case, you need to check whether the drivers for the sound card are installed. It is not necessary to download such utilities yourself, as this can be done using automatic programs. For Windows 10, a basic search is provided in this case. In order to contact Windows 10 with this question, you need to:
- Open the search, which is located next to the Start button.
- After that, enter Device Manager in the search.
- Next you should select Sound, game and video devices.
- We open the lists; if there is nothing in the lists, then we need to update the configuration. If the lists contain items, you must select Update drivers.
After all the actions taken, the sound should return to normal. It's a good idea to restart your computer for the changes to take effect. Since Windows 10 is the newest operating system from Microsoft, after the next update, very strange things can happen in it. There is only one reason - bringing the system to normal operation. Only users can give good feedback about a new axle, so putting it into service unfinished is a great marketing move. Of course, you will have to suffer a little because of this. But this torment accompanied all Windows series.
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Windows 10 is a system whose customization is just beginning. Some programs are not even compatible yet. The fact is that Windows 10 is in the process of being finalized, so typical problems arise from time to time. For example, users may experience the following situation when the sound disappears:
- The sound suddenly disappeared after the next installation of updates or the system itself.
- The sound suddenly disappeared due to unforeseen reasons.
What's important in this situation? The main thing is not to panic and check the settings. Nothing is impossible, and adjusting the sound is a matter that can be saved. So let’s approach the issue systematically and try to eliminate such a nuisance.
If after reinstallation
This development of events occurs most often: the sound comes and goes, since there are no drivers installed for it. Even if the operating system itself installs drivers on the computer, this does not mean at all that the sound is working. And here you can use two procedures that are specific to each type of device:
The most banal reason
Let’s say everything was working fine, but suddenly, for unknown reasons, the signal from the speakers disappeared. In this case, it may not be Windows 10 that is to blame, but the user himself.
The most important thing is to check that the audio cable is connected correctly. Everyone knows that any computer has several sockets for plugs. Naturally, each manufacturer has its own wiring, so it’s easy to make a mistake about where the audio jack is and where it’s for the microphone. So you should try all the connectors to definitely eliminate one of the typical reasons why the sound signal suddenly disappears. Along the way, you should pay attention to the speakers themselves. It is possible that manufacturers supply them with their own sound controls and switches. Perhaps the speakers are simply turned off or the volume is at its quietest setting. For the sound source, just turn on the player on your computer or phone.
Lost settings
Perhaps the sound settings have been changed so much that everything on the computer is turned down to the minimum volume. To check this option, you need to click on the Windows 10 volume icon. After that, select Playback devices.
Let's look at what device actually works in the computer to reproduce sound. Perhaps an HDMI output and something like that will be installed.
If the setting is set to Speakers, then you need to select them from the list and click on the Properties button. After this, it is better to study each tab for sound levels and effects. Sometimes the settings for this parameter simply do not transmit sound.
It is also important to pay attention to the presence of programs on the computer that are involved in editing and adjusting the signal level. In these applications, the volume control may be set to the lowest setting, preventing audio from being transmitted to the speakers.
device Manager
Another solution to this problem is to launch the Windows 10 Device Manager. To start this application, you can use the Win + R key combination, after which you need to enter devmgmt.msc. Open the special tab Sound, game and video devices, right-click on the name of the sound card and select Properties. Next, look at what is written in the Device Status area.
If after all this there is no message that the device is working normally, then you need to download drivers either from the network or using the DriverGenius application.
It is also possible to resort to standard Windows 10 programs. In this case, Windows Audio helps. This application opens if you go to Control Panel, click on Administrative Tools and select Services. Windows Audio will be in the list of services. You need to check that the Startup Type area is set to Automatic and the service is running.
BIOS
Finally, you need to think about the fact that the sound in Windows 10 may have disappeared due to the integrated sound card being disabled. It can be disabled in the BIOS. You should look in sections such as Integrated Peripherals and Onboard Devices Configuration. Perhaps this is the reason for the lack of sound.
As is clear from all of the above, there is nothing difficult in solving this problem. All you have to do is be patient and try several solutions.
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