Errors when installing Google Chrome extensions from the app and app store are not uncommon. Many users receive notifications about such errors in their browser windows.
In the latest versions of Chrome they are much less common than before. However, users continue to complain about similar problems and are unable to install any . Therefore, we offer you options for solving this problem.
Problem 1– Incorrect date and time on the computer. This may cause errors when installing extensions from the store. Check to see if the date and time on your computer is correct. If not, then correct this data to be current, restart the computer and try installing the extension again.
Problem 2– Compatibility mode enabled. To disable it, right-click on the browser icon on your desktop, open Properties and go to the Compatibility tab.
And there if near the point “ run the program in compatibility mode for:” is checked, just uncheck it and click OK to save the settings.
Problem 3– Blocking by antivirus. It is also possible that the antivirus on your computer perceives the extension as potentially unwanted. In this case, simply disable the antivirus while installing the extension in Chrome, and then turn it on again. But be careful, because by turning off protection, you expose your PC or laptop to the danger of catching some kind of virus.
Problem 4– Browser cache and cookies have been uncleaned for a long time. In this case everything is simple. Clear all cache and cookies in your Chrome browser, restart and try installation again. To clear your browser data, press Ctrl+Shift+Delete.
Problem 5– extra data in the Hosts file. This file is quite often affected by malware that prohibits access to the Internet, certain sites, and including the installation of Chrome applications. Therefore, you need to check whether this file contains unnecessary information. See below for how to do this.
How to clear a fileHOSTS:
- Go to drive C à Windows folder à System32 à drivers àetc à Hosts file.
- Opens this file using notepad.
- And delete everything that comes after:
# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
Apart from these lines, there should be nothing else in this file that is superfluous.
Problem 6– no downloads folder in My Documents. If it is not there, then simply create it and specify the path to download the files there.
If none of the above helped you and the extensions are not installed in the Google Chrome browser, then we recommend downloading a program to clean Chrome from Google from the official website - Download. This program will remove all programs and applications on your computer that interfere with the normal operation of the Chrome browser.
Completely uninstalling and reinstalling Chrome may also help.
If you receive an error message when you try to download and install Google Chrome, follow the instructions in this article.
How to fix most installation errors
- Check your Internet connection. If it's intermittent, find out how to fix connection problems.
- Check if your device meets the system requirements.
- Download the installation file again from google.com/chrome and reinstall Chrome.
- If the problem cannot be solved, use the offline installer:
How to fix certain types of errors
Errors 4, 7, 12, 13, 31, 35, 57, 102 and 103
Having trouble installing Chrome on your computer? You are probably seeing one of the following errors:
- Error 4: You already have a newer version of Chrome installed on your computer.
- Errors 7, 12, 13, 35, 57, 102, 103: The installation failed for unknown reasons.
- Error 31: failed to reinstall Chrome.
Use the tips below.
Step 1: Check if there is enough free space on your computer
If you don't have enough space on your computer's hard drive, you won't be able to install Chrome.
- Delete unnecessary files (temporary files, browser cache, and programs and documents that you do not use).
In today's article we will touch on the most popular reasons why Google Chrome is not installed.
The main reasons why the installation of the Chrome browser fails, which are most often found in Google and Yandex search engines:
- network connection failure;
- inappropriate system requirements;
- choosing the wrong system capacity;
- missing expand.exe file;
- incorrect removal of the previous version;
- blocking by antivirus;
- lack of administrator rights;
Some of them seem absurd, but let's look at everything one by one, perhaps you will find an error where you did not expect it.
Network connection problem
The Chrome installer downloads online by default. Only a downloader of about 1 MB in size is downloaded from the web page. After which the remaining elements are downloaded from the server.
Thus, if you downloaded the Google Chrome browser in the distant past and decided to install it without connecting to the network, then nothing will work. In addition, if the network speed is unstable, the download may also be interrupted.
There are several ways to fix this problem:
- First, check the switching of the network card or Wi-Fi equipment. If something is wrong, then restore the detected breaks, replace bad contacts (plugs, sockets).
- Check your system settings and do the following:
Left-click on the network icon in the lower right corner and go to the “Network and Sharing Center” section.
Open the Network and Sharing Center
In the window that appears, click on the “Local Area Connection” button and then open the “Properties” window.
Go to local network properties
Open “Internet Protocol Version 6 (TCP/iPv6)” and “Internet Protocol Version 4 (TCP/iPv4)”. Check that the mode is set to automatically obtain the DNS server and IP address.
Setting up automatic protocol configuration
If the specified method does not work, then you need to contact your provider to clarify the problem of the network malfunction.
- On the official website you can download an offline installer that allows you to install Google Chrome without connecting to the network. You can download it in the following way:
On another computer or laptop with a stable Internet, open the link https://www.google.ru/chrome/?standalone=1 and download the installer.
Download Chrome from the official website
After successful downloading, download the file to any drive and transfer it to your computer. Then open the offline installer to install the Google Chrome browser.
If the installer downloaded to your computer without any complaints, the installation also started, but then for some reason it failed, then the boot file may be to blame. In such cases, it is recommended to download it again and try to install it again.
System requirements
Today, there are probably no computers that do not support Google Chrome. However, if you purchased your computer ten years ago, or are still using Windows XP, then problems may arise. Below I will list the minimum requirements that are enough to install Google Chrome:
- PC with Windows 7, 8, 8.1 or 10 operating system.
- Configuration based on Intel Pentium 4 processor and later versions supporting SSE2.
Installation file mismatch with system bit size
Having visited the official Google Chrome website, I can say that this problem no longer exists. The fact is that when downloading the installer, the server automatically detects the system bit depth and then downloads it to the computer.
If you are downloading not from the official site, but from some other site, then look at the bit depth of the downloaded file. The bit size can be 32-bit or 64-bit. To check what bitness the system is installed on your computer, follow these steps:
expand.exe is missing
Expand.exe is a system file designed to instruct the system to perform certain functions. This process may also be involved in launching the installer. Thus, users may encounter problems installing the Google Chrome browser.
Look at the following phrases:
- “Application error...”;
- "... is not a Win32 application";
- “... error in the application... The application will be closed...”;
- "File not found";
- “Startup error...”;
- "... not launched";
- "Refusal…";
- "Wrong way..."
If you encountered at least one of the above phrases during installation, then most likely you are missing the expand.exe file. To restore it, I have selected 3 simple methods for you.
Method 1
To repair expand.exe, you can try the following:
Method 2
Open System Restore
Then select one of the restore points (there may be several) and follow the system instructions.
Select a restore point and finish the utility
When the utility completes, the computer will automatically reboot and restore the system. This method does not help very often, so if the file is still missing, then you can only use a system update.
Method 3
To update the system, you must go through the following instructions:
If this method does not work, then the only option is to reinstall the system.
Incorrect removal of the previous version
It happens that a user uninstalled Google Chrome several months ago, but wanted to install it again. Old files that were not removed when completely clearing the old browser may affect the installation of the new one.
By the way, if you do not have enough space to install Google Chrome, then using CCleaner you can free up the necessary space.
Antivirus blocking installation
Please note that this method only works if you downloaded the browser from the official developer page.
In this situation, you need to open the antivirus product or simply click on its icon on the control panel. Then select "Pause protection".
Pausing the antivirus program
After that, try opening the Google Chrome installation file again.
No administrator rights
The last thing you might encounter is administrator rights, which usually need to be confirmed when installing the browser. However, if this cannot be done, then you need to run the installation file as an administrator.
Run the installer as administrator
To do this, right-click on the bootloader and select “Run as administrator.”
We looked at the main ways to solve problems with installing Google Chrome. I hope they helped you.
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At the moment, this site is visited by more than 10,000 thousand visitors per day and among them, Google Chrome is used by 30%, Yandex by 18%, Firefox by 14%, Opera by 9%, Explorer by 5%.
As you can see, chrome is used the most and if for some reason it does not install, it infuriates many people.
Before describing the reason why the Google Chrome browser does not install and how to eliminate it, it would be useful to find out where it is hiding.
Where is Google Chrome installed?
If you did not change anything during installation, then it is located in the following path: C:\Program\Files\Google\Chrome\Application\chrome.exe.
Also here:
C:\Documents and Settings\Alexander\Local Settings\Application Data\Google\Chrome\Application\chrome.exe or wherever you want (portable program)
It depends on the installation method. If you download from the official website, you will first be asked to install the Chrome loader and it will download all the necessary components (then it will automatically update to the latest versions).
If you download the entire Google Chrome program (in the exe shell), then you can install Chrome on any drive (“C”, “D” and so on).
There are also portable versions (portable - installed with or without a bootloader). This browser is not registered in the system files, and can be installed anywhere.
What to do if Google Chrome won't install
If chromium is not identified, there is most often one reason - there are others, but they are rare.
You already had it, but you didn’t like it or refused to work stably and you deleted it incorrectly.
The Google Chrome browser does not have an uninstaller, so many people simply delete the folder in which it is placed.
This is not correct, the tails remain in the registry and the system believes that it is already installed and re-installation is not needed.
If this is your case, then you need to clean the registry. It's best to do this.
You can also delete the “Chrome” folder (if the program did not help) in “Documents and Settings”. True, access there will be denied to you. .
After this, Google Chrome should be installed. If for some reason this did not happen, then without a bootloader.
That's all. It is possible that you have some special case - your own individual one.
Then write in the comments and be sure to indicate the error that pops up (if it appears) - we’ll figure it out. Good luck.
There are a fairly large number of reasons why an error may occur during the installation of Google Chrome. These include Internet connection interruptions(if the program is installed from the official website online), system crashes or corrupted installer exe file. Very often, users experience problems with re-installing the web browser. Often the browser does not install if the previous version of Google Chrome was deleted incorrectly. This article discusses in detail the reasons why such problems occur, as well as simple ways to solve them in Windows 7.
As a rule, Google Chrome is installed using a small installer utility, which is downloaded from the official website https://www.google.ru/chrome/browser/desktop/.
The program launched in the operating system begins to download and unpack Google Chrome service files and register their location in the system registry. Downloading is carried out from Google servers and requires a constant connection to the Internet.
I can't install Google Chrome - error 0x80070070
If during the installation of the Internet browser the process was interrupted with the message “error 0x80070070”, it means that there is not enough free space on your hard drive. This problem will occur when you try to install any other program on your computer.
This way, users can free up space on their Windows system that is required to install Google Chrome. After clearing the space, you just need to re-run the downloaded Google Chrome installer.
I can’t install Google Chrome - error 0x80072ee2
Error 0x80072ee2 occurs if the connection is lost during the installation process. As a result, communication with the servers is lost and the installation process is interrupted.
Similar problems often arise for users connected using 3G modems or ADSL technology. Frequent channel interruptions make online installation of any program almost impossible.
If your network is usually stable, you can simply wait until the problem is resolved. Try restarting your Internet router or contacting your provider's technical support operator by telephone. Perhaps technical work is currently being carried out, as a result of which the Internet is unstable.
Otherwise, you can download a special offline version of the installer. It can be downloaded by following the link https://www.google.com/chrome/browser/desktop/index.html?standalone=1. Click on the blue “Download Chrome” button and wait for the distribution to download. It will take longer than with the regular version of Chrome, since it immediately includes all the files necessary for the browser to work.
Run the downloaded file and wait for the web browser installation process to complete.
I can’t run the installer - error 0x80072ee7
This error, which occurs in the Windows operating system, means that the current user does not have enough rights to install programs. In this case, you will need to run the installation file as a local administrator.
There are two ways to do this. First, you can end your current session and log in to Windows as a system administrator. Secondly, users can right-click on the downloaded installer and select the “Run as administrator” action from the drop-down context menu.
Virus infection
Another reason why the Google Chrome installation process could not be started is viruses and malicious scripts installed in Windows. Also, in some cases, a working firewall and antivirus program may interfere with correct installation.
To check the system for viruses, users will need to use their antivirus. Launch the application and begin a full Windows scan. If you do not have such security software installed on your computer, it is strongly recommended to download some program.
For example, you can use a free antivirus program from Microsoft - Security Essentials, which can be downloaded on this page - http://windows.microsoft.com/ru-ru/windows/security-essentials-download. With its help, it is recommended to do a full scan of your personal computer at least once a week.
Antivirus and firewall
Immediately before installing Google Chrome, it is recommended to pause your antivirus program and Windows Firewall (pre-installed in the Firewall system). This software can block services through which the installer communicates with servers to download the necessary data.
To pause computer protection using an antivirus, you need to right-click on the application icon in the Windows tray. In the drop-down menu, select “Stop protection” or “Disable antivirus” (depending on the manufacturer and distribution version).
If you want to turn off the Windows Firewall, you need to do the following:
Now try installing Google Chrome. Once the installation is complete, do not forget to resume the disabled firewall or anti-virus protection of the system.
Incorrect removal of the previous version
If you previously had Google Chrome installed on your personal computer, you or another user may have uninstalled it incorrectly, which prevents you from installing it again. There may be entries in the registry indicating that Chrome is still installed; there may be damaged files in the browser's service directory that cannot be removed automatically.
If you were unable to install the Google Chrome Internet browser on your PC, you need to eliminate all the consequences described above.
Uninstalling a program
The first thing you need to do after the installation fails is to check whether Google Chrome is listed as an already installed program. To do this you will need the following:
- Open the Start menu using a special button with a flag on the Quick Access toolbar. You can also use the Win hotkey on your keyboard.
- Launch "Control Panel".
- Go to the section called “Programs”.
- Open the “Uninstall a program” utility.
- Please review the list provided carefully. If you find Google Chrome in it, you need to select it with a mouse click and click on the “Delete” button that appears above the list.
Cleaning the registry
Now users will need to delete all browser entries in the Windows registry. This can be done manually or use a special utility – CCleaner.
You can download the utilities on this resource - https://www.piriform.com/ccleaner/download. There are three versions of this software: Free, Professional and Professional Plus. Free is distributed under a free license, but does not have the functions you need. Therefore, it is recommended to download the free trial version of Professional. To do this, click on the green “Download free trial” button in the corresponding column.
Install the application by following the instructions in the Windows Install Wizard. Upon completion of the operation, you must run the installed utility.
Go to the “Registry” section using the special menu on the left side of the window. Click on the “Find problems” button. When the scan is completed, another button “Fix...” will become available. Click it, wait for the process to complete and close the program.
If for some reason you don’t want to use third-party software, you can clean the registry manually:
Removing "tails"
Finally, during uninstallation, some files may have been damaged due to crashes. They need to be removed. To do this, go to the folder “C:\Users\User\AppData\Local\Google”, where User is the name of the current user. Here you need to delete the “Chrome” directory and immediately empty the trash.
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