When shooting video, iPhone cannot focus. Is this a phone defect or a settings problem?
Hello, Alena.
iPhone owners sometimes experience focusing problems; this is more common in Plus models with an optical image stabilization system.
To get started you need:
1. Reboot your smartphone.
2. Make sure the camera lens is not completely or partially covered. Small debris may get on or under the protective glass, or the module itself may move slightly to the side.
3. Various accessories, such as a metal case, an attached lens, or a magnetic case, may interfere with proper image stabilization. Remove all additional accessories.
4. Try manually focusing on a specific subject by tapping that subject on the screen before shooting.
5. Try any third-party camera app from the App Store, such as Camera+ Free.
If problems are observed only when using accessories, you will have to use the smartphone without them; if everything works fine in a third-party application, you need to restore the firmware on the iPhone via iTunes.
If the problems disappear during manual stabilization or do not disappear at all, you will have to contact a service center. Most likely, the issue is a defective or failed camera module.
Sometimes it works right out of the box, sometimes it starts to fail over time or after the gadget is dropped. In the first two cases, you are entitled to warranty repairs or replacement of the smartphone, and in the latter you will have to pay for the repair of the device.
The problem with the front camera on the iPhone, namely its focusing, is quite common. And before you deal with the breakdown, you need to find its cause.
Why the front camera of the iPhone (iPhone) does not focus:
- system failure;
- moisture or water entering the housing;
- fall damage;
- system failure;
- problem with the firmware;
- lack of RAM to run the camera-related application;
- others.
Whatever the reason for the breakdown of the anterior camera, do not forget that replacing it is a rather complex, time-consuming process that requires disassembling the device, so it is better to entrust this procedure to professionals. Our APPLE-SAPPHIRE service center offers you its candidacy.
What to do if the front camera on your iPhone does not focus
The simplest action that any user can do is to reboot the gadget. This method is effective with almost all computer devices. The fact is that during a reboot, the system again starts all the services necessary for the smooth operation of the phone.
It is possible that one of the services that is responsible for the camera’s operation was due to a failure or was closed by mistake. There is nothing critical about this, and therefore your device will not require repairs.
Not in all cases, the reason that the front camera of the iPhone (iPhone) does not focus is physical damage. When multiple applications are running on a smartphone at the same time, one of them may crash. Moreover, it is not at all necessary that this is camera software.
Also, the lack of normal operation of the front camera is due to a lack of RAM. Although the iPhone is a powerful gadget, it is not capable of synchronously working with several intensive applications at the same time. Therefore, it is recommended to disable those programs that you do not use. To do this, you need to double-click the Home button and pull up the window with the application.
If you still have problems with your camera, try another method. To do this, connect your smartphone to your computer and use iTunes. Then reset your smartphone to factory settings. In this case, the data will not be damaged, but the settings will be lost. There is nothing critical about this, the main thing is that the camera will start working normally.
If the camera, as before, refuses to work normally, then the problem is not with the system, but most likely with damage to the device itself. In this case, you do not need to attempt repairs on your own, but immediately contact our service center, where they will perform diagnostics and high-quality repairs of the camera, if necessary.
The front camera of the iPhone does not focus. Her replacement
In case of more serious problems, you will have to resort to replacing the front camera, which our APPLE-SAPPHIRE service center will do in about 30 minutes. Of course, the front camera is usually not used for taking pictures, but more for video conversations. But its breakdown is certainly extremely unpleasant for a user who actively uses an iPhone.
Naturally, each iPhone series has its own specific internal structure, which means that the problems encountered with the front camera are somewhat different for different modifications. For example, owners of iPhone 4, 4S encounter the following problems:
- the program opens and then quickly closes;
- When you click on the camera, the program loads, but the lens does not open;
- the program opens, but the image is unclear (jumping, flickering).
Such malfunctions are directly related to software or mechanical damage; we can only say for sure after diagnosis.
Repairing the front (front) camera on an iPhone is not always required, but if the above methods do not work for you, then you will most likely need to replace it.
If you see a notification that the camera is in standby mode or the flash has stopped working, you also cannot do without repairs.
In addition, if you know that the cause of the malfunction is water or moisture that has penetrated inside, you should not delay repairs, since untimely attention may no longer help the phone. Corrosion can eat away internal components in a matter of minutes; such repairs will cost much more.
iPhone is one of the most branded and sought-after smartphones all over the world. The combination of quality and style helped to achieve such popularity. But owners of this gadget periodically encounter problems during operation. The iPhone doesn't focus is one of them.
Looking for a reason
Before moving on to the breakdown, you should find out what caused it. Common reasons include:
- damage to the camera when dropped;
- water or moisture entering the phone body;
- system failure;
- lack of RAM for the operation of the application associated with the camera;
- problem with the firmware;
- others.
Attention, there is a reboot in progress!
The most basic way to deal with the iPhone camera not focusing is to restart the gadget. This method works with almost all mobile devices and computers. The fact is that when you reboot, the system restarts all the services necessary for the smooth functioning of the phone.
It is possible that one of the services associated with the camera was faulty or closed as a result of a failure. There is nothing critical about this, and the gadget will not require repairs.
Phone is rebooted, free up some space
Physical damage is not always the reason why the iPhone 5 camera won't focus. When you have multiple apps running on your phone at the same time, one of them may crash. This is not necessarily camera software, but any other software as well.
The lack of normal functioning is explained by the filling of RAM. Although the iPhone is a powerful gadget, it cannot work simultaneously with several intensive applications at once. Try to disable unnecessary programs. To do this, double-click the "Home" button and pull up the window with the application that is no longer required.
Recovery
Still having a problem with the camera? Well, let's try another way. Connect your phone to your PC and use iTunes. Reset your phone to factory settings to return your device to its original appearance. The data will be saved, but the settings will be lost. There is nothing critical about this, the main thing is that the system will return to normal and the camera will begin to function normally.
Nothing helped?
If the camera, as before, refuses to work normally, then the problem is not in the system, but in damage to the device itself. In this case, you should not do anything yourself, but rather contact the Apple customer service center, where they will diagnose and repair the camera, if necessary.
How the repair works:
- 1
We diagnose the imported goods for free
device received by you or our courier. - 2 We carry out repairs and also provide a guarantee on new installed parts. On average, repairs last 20-30 minutes.
- 3 You receive a working device yourself or call our courier.
Most often this happens if:
- The rear or front camera is damaged after being dropped, hit or shaken;
- The operating system has crashed;
- There is not enough RAM due to the phone being busy;
- Does not focus when dirt or dust gets into the lens;
- Liquid entering the housing;
- The influence of the case or protective film occurs.
Our specialists can easily find out why the camera stopped focusing.
The very first thing to do when there is no focus is to make sure the lens is clean and wipe it additionally. If your iPhone 4 is in a case, take it out and try to take a photo. When the front camera does not focus, try to clean the protective film, or better yet, remove it altogether.
How to fix focusing difficulties?
Often it is the “bumpers” and “film” that prevent the lenses from moving normally and focusing on the desired objects. After this, if the result does not please you, you should check the specified parameters when shooting. It happens that the user reconfigured the camera for himself, and this led to a lack of autofocus.
If the methods described above do not return the phone to normal mode, you should force a reboot of the Apple 4s device. Often, system failures, including camera failures, are due to the fact that the user rarely reboots his smartphone. In addition, the main camera may not work properly due to the operation of large applications or the installation of unlicensed software.
Sometimes, the iPhone 4c refuses to reboot in normal mode, then you should apply a “hard reset”, hold down two keys “Home” and “Power” at the same time. If this does not help, then the cause of the breakdown may lie in an iOS failure. Connect your iPhone 5s to iTunes and perform a system restore or simply return the phone to factory settings.
When this measure did not give the desired effect, you should remember whether the iPhone 5 has been dropped. Even a fall from a small height or a strong shake can damage the lens mount, its power elements, or the control controller on the phone. Moisture getting into the phone, for example, when talking in the rain, can have the same consequences. In addition, after falls, in many cases it is necessary to replace the panel on the iPhone 5c. In this situation, it is impossible to do not only without a new panel, but also without replacing failed parts, as well as comprehensive diagnostics of the smartphone.
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We will fix any problem!
Repair and maintenance of Apple devices should be carried out only by highly qualified technicians, whom you can easily find in our service centers. We have all the necessary modern equipment, which, together with the experience accumulated since 2009, allows our company to restore full operation of Apple equipment with high quality and in the shortest possible time. On average, the repair takes no more than an hour, and you can spend this time in a cozy waiting room with a cup of coffee and free Wi-Fi.
Reading time: 2 minutes
Autofocus helps the iPhone camera take good, blur-free photos. Accordingly, if the camera on the iPhone does not focus, the quality of the photos decreases sharply. Therefore, when such a problem occurs, owners of Apple smartphones begin to look for ways to fix it as quickly as possible.
Possible reasons why autofocus does not work
If autofocus does not work on an iPhone 6, iPhone 5 or another smartphone model from Apple, then this could be due to a number of factors:
- Autofocus is accidentally blocked by the user.
- Mechanical damage or moisture ingress. After an impact or fall, in addition to the loss of autofocus, other problems may appear: the camera does not turn on, a message appears that the removable device is in sleep mode.
- Failure of the controller that controls the camera.
- A bumper or case that interferes with the normal operation of the camera.
- Software glitch.
Some reasons can be eliminated on your own, but if we are talking about damage to the camera, moisture ingress or failure of the controller, it is recommended to immediately contact a service center.
Troubleshooting yourself
To block the function, just hold your finger on the screen for a few seconds while the camera is on. To unlock autofocus, touch the screen somewhere else. Even when auto focusing on a subject is turned on, it doesn't always work as expected. For example, on an iPhone 4, you sometimes have to press an area of the screen to focus, otherwise the camera does not understand which object to photograph more clearly.
There is another way to make autofocus work. Take your phone, turn on the camera and shake the device a little, moving it up and down. If this doesn't help, try restarting your device. The problem may be caused by a software glitch that will no longer affect the camera after the system is restarted. As a last resort, you can reset or restore your iPhone after backing up your data.
A large number of running applications can also affect autofocus performance. Due to insufficient memory, the phone cannot cope with several heavy applications running simultaneously. Yes, the iPhone has excellent technical specifications and can cope with high loads, but it’s still not worth checking just in case.
Sometimes the camera stops functioning normally due to dirt and dust getting on the lens. A gentle cleaning will be enough to get autofocus working again. Also pay attention to the cover or bumper. Try taking it off and using your camera. If autofocus works without a protective accessory, replace the case/bumper - it simply does not fit your phone.
Hardware faults
If you cannot resolve the problem yourself, contact a service center for a thorough diagnosis. There may be damage to the camera module itself, the cable, or the controller - only specialists can accurately determine the cause.
