Activation Lock is a feature built into the iPhone (iOs 7 and up) that protects personal data from unauthorized access and prevents the device from being resold. Turns on if you enter the account password incorrectly. Next, we will tell you how to remove iPhone activation lock if you have forgotten your Apple ID.
Apple ID recovery
Activation Lock is enabled if the iPhone is linked to an Apple ID and the user has entered the account information incorrectly. If you have forgotten your account login or password, try to recover it. To do this, follow these steps:
- If you don't remember the ID, you can view it through the iCloud, iTunes Store or App Store settings. But only if you are successfully logged in on another device.
- You can also view the ID using materials previously purchased from iTunes. To do this, select the file through the media library and go to the “Edit” - “Information” menu. Here go to the file tab and find the line “Buyer”.
- Recover your Apple ID using the official website. To do this, you will need to indicate your full name and expected email address.
- If you have forgotten your password, reset it. The procedure differs depending on the selected authentication method. The recovered password will be sent to the email address specified during registration.
Once you recover your Apple ID account information, try bypassing iPhone Activation Lock. To do this, specify a new ID and password. After this you will have access to the device.
Unblocking via iTunes
If you previously used iTunes to synchronize data and the required Apple ID remains in the program, then you can remove the block using the following steps:
- Connect your smartphone to your computer using a USB cable (use only original cables).
- Turn on iTunes and wait until the device appears in the active list. There is no need to lock the screen.
- A system notification will appear on the smartphone screen saying that the iPhone is in recovery mode.
- Confirm the action and agree to full restoration.
After this, the user data will be automatically destroyed and the latest version of iOS will be downloaded to the phone. If you previously used the backup function, the information can be transferred back.
iPhone unlocking is available only to the owner. If Activation Lock was enabled through Lost Mode (using the Find iPhone service), it will not be possible to restore it.
Checking Activation Lock Status
The status of an iPhone or any other iOS device can be found using the official Apple website. If you want to check your iPhone by IMEI for activation lock, then follow these steps:
- Sign in to iCloud and go to the Activation Lock page.
- Enter the serial number or IMEI of the device you want to check.
- Additionally, enter the code from the picture to confirm the action.
After this, the tab will automatically update, and the activation lock status (enabled, disabled) will appear on the page. It is recommended to use the service before purchasing an iPhone from your own hands.
Contacting support
If you cannot remove Activation Lock and restore your Apple ID, you can remove it by contacting official Apple support.
Contact a company specialist through the form on the website (but best by phone) and prove the fact that you are trying to restore a device that belongs to you.
To do this, provide all the necessary documents, including a photo of the box with the serial number, iPhone data and other information (don't forget the purchase receipt). If everything is in order and the smartphone is really yours, then the staff will remove iCloud Lock or help you regain access to your Apple ID.
Bypass blocking
If you are using someone else’s device, “Activation Lock” may appear if the previous owner did not remove the iPhone from the list of linked ones. To reset the lock, ask him to do the following:
- Log in to the official iCloud website and enter your Apple ID details (identifier, password).
- Go to the “Find iPhone” tab and select “Show all linked devices” (at the top of the page).
- A list of available iPhones, iPads and other iOS devices (which are linked to your account) will open.
- Select the iPhone you want to unlink from the iCloud service and click “Remove from account.”
When the previous owner completes the described steps, the smartphone must be turned off and turned on again. After that, activate it as new. To do this, create your own Apple ID or use an existing one.
The American company Apple is a reliable supplier of modern smartphones and tablet computers to the international digital technology arena. The company's devices are based on its own platform, which implements an operating system called iOS. It should be noted that it was the correct, competent, skillful optimization of the software that allowed engineers to embed less powerful (compared to competitors) hardware inside the devices, and at the same time, the two corresponding smartphones will have almost equal performance. Unfortunately, even the Apple operating system has a considerable number of flaws. We will talk about one of them today. There is a problem with the message “iPhone is disabled. Connect to iTunes." How to unlock iOS 7 in this case? What should you do anyway? Let's first talk about why such a problem is even possible.
Causes
The occurrence of such a problem is associated with the human factor. Particularly forgetful users are most susceptible to encountering it. Probably each of us has forgotten the required password at least once. It doesn’t matter what it was from: email, smartphone or even a personal computer. I would like to advise those who are afraid that they will forget their password to either write it down somewhere or use alternative methods. Otherwise, you risk facing a very unpleasant and exhausting procedure for its recovery. Many users on forums ask questions like this: “The system says: How to unlock iOS 8?” First, let's make it clear that the sequence of actions on IOS 7 and IOS 8 will be the same. You could say almost identical. Let us remind you that a similar problem can be detected when working not only with an iPhone, but also with other Apple devices.
“iPhone is disconnected, connect to iTunes.” How to unlock without losing data?
We all know very well that any smartphone does not immediately block the device, but gives the opportunity to guess the password if you mistakenly entered the wrong combination of characters. This method can be used if the number of options is limited and you know for sure. Many people don’t know what to do when the message “iPhone is disabled, connect to iTunes” appears on the screen, or how to save data. Don't rush to reset your device to factory settings. Try to sit down and think about it, remember the last time you changed your password, and whether you changed it at all. Perhaps somewhere you have a clue left at that moment. Otherwise, you will have to resort to hardware capabilities. By the way, you have six attempts to enter your password. If all of them are used to no avail, the device will be blocked for one minute, and a corresponding message will appear on its screen.
Does the problem depend on the firmware?
If you have previously dealt with several versions of operating systems and encountered a similar problem, you may have noticed some differences in the essence of this unpleasant process. It is interesting that all firmware can be divided into several groups (if we compare them according to this criterion). For example, firmware from the first group increases the waiting time before the screen is unlocked with every third incorrect password entry. The second group has a constant blocking time before subsequent input is possible. But firmware from the third group (and the most unpleasant) give a limited number of attempts, after which the message “iPhone is disabled, connect to iTunes” appears on the screen. What to do in this case?
Disadvantage: fatality
The developers recommend that all users (and not just the Apple platform) create backup copies of their data. This is true for iOS, Android, and Windows Phone. The thing is, we never know when a device might fail. And being left without the data that was previously on the device is sometimes quite painful. It’s not the best feeling to understand that all information from work or family photographs will be irretrievably destroyed. And for what? Just to recover your password. Do you agree that it would be much easier to just write it down somewhere or create a backup copy? It doesn't take that much time. It's a shame if you didn't. In this case, the only way to recover information located on the device is to select the password manually. But, as we found out earlier, not every firmware will provide this opportunity. So it turns out that if the user does not meet a certain number of attempts, then he loses all the data.
If the data is not important
If you see the message “iPhone is disabled, connect to iTunes” (IOS 7), and the data on board the device does not play a special role, you can reset the password counter using the appropriate program. We are, of course, talking about iTunes. Let's take an additional look at the situation when you connect your device to another personal computer. Note that the situation is also true when connecting an iPad. So, having connected our device to a “foreign” computer, we will see an additional request that will notify us that the computer is trying to access information stored on our device. Accordingly, you will be prompted to allow access. To continue the operation, click on the button labeled “continue”. Again, an inscription will appear that will notify us that to allow access we need to perform simple steps on our device. But there are some nuances here. It is possible that your screen will be locked due to an incorrect password. In this case, it is not possible to confirm access using the device.
Solution
Some users at this stage tend to give up and retreat back, driving themselves into a disappointed state. In fact, you shouldn’t do this just yet; all is not lost. Indeed, you can always connect your “apple” to your “native” computer, where you can carry out the operation of resetting the counter without any additional permissions.
Let's start the reset
So, let’s say that you still connect your device to a “familiar” computer or laptop. In this case, the iPad or iPhone will be recognized almost instantly. Consequently, there are no longer any obstacles on our way that could prevent us from successfully carrying out the operation of resetting the password counter. To do this, you need to do the following: First, let's launch iTunes. To make it more convenient to work in it, you can activate the sidebar. It can be seen on the left side. Next, connect your device to a personal computer using a USB cable. By the way, in parallel, you will notice a corresponding inscription that can tell you how long it will take to enter a new password (or maybe this situation will not arise). After connecting, check the screen. It is quite possible that the blocking will be removed simply during synchronization, since some firmware have just such features. If nothing happened, but everything simply remained the same, then we have no choice but to follow further instructions.
“Iphone is disabled. Connect to iTunes.” How 5?
So, what exactly is required from the user next? We look for Iphone on the left side of the user interface and click on it. Next, select the synchronization function and apply it. Next, synchronization will begin, but we do not allow it to complete. On the contrary, we interrupt with the help of a cross, which we press in a timely manner. The cross itself is located at the top of the software interface, not far from the inscription “step 1 of 4”. In some situations, an arrow may appear after pressing. By the way, you will also need to click on it. All this will allow us to stop the synchronization process that was launched earlier.
Where it leads?
After completing such an operation, you will notice that the password entry counter will be reset or reset. In this case, we can try to enter the password again. Note that such an operation can be applied to an Apple device an unlimited number of times. In this case, it is absolutely unimportant whether an inscription appears stating that we need to connect our device to iTunes. Although this is essentially what we were doing at a certain stage. The role is played by the fact that, in principle, the counter is reset not only during the imperfect synchronization procedure, although we examined it as an example. Other operations can also reset the counter, freeing the user's hands so that the user can re-enter the password and try combinations.
Can't remember your password?
So, let's say that we tried long and hard to remember the fateful combination of symbols to unlock our device. But it was never possible to do this. What actions can be taken next? In fact, we don't have that much choice. The only alternative to manual selection is to completely reset the device settings. The so-called hard reset. The disadvantage of this method is that all user data that was previously stored on the device will be permanently deleted.
In what cases can this method be used?
Firstly, it is possible that situations may arise when the user has tried all possible combinations, but has not found the right one. So what to do then? Walking around with your phone locked? Is there any benefit to him if he is in such a state? The only way out that will lead to the return of full functionality is in this case a hard reset. Secondly, it may be easier to carry out this operation if you have a backup copy of your data. Let us remind you that the reset will be performed by putting the device into recovery mode.
In the modern pace of life, people try to secure personal data in order to prevent the loss of important information.
This is usually why the user sets a password.
iPhones have a feature that if you enter the password incorrectly, the device is locked and the screen displays a message indicating that the gadget will soon be turned off.
Accordingly, there is an urgent need to find a solution to this problem.
You must select a method for erasing the gadget
Read also:
If a copy was made in backup memory sources before the password lock incident, the data may be recoverable.
After all, the only effective way to get out of this situation today is to delete all settings and data.
Touch panel
Various methods of erasing a gadget are used to remove the password:
To understand how to unlock iPhone 5 if you forgot the password, as well as any other iPhone, read the instructions below on erasing data from a specific gadget.
Using iTunes to remove a password
Read also: iMyFone TunesFix: solving all kinds of errors and problems when working with iTunes without losing data!
If the device was synchronized with iTunes before the last lock, then it is quite possible to restore the data.
Sequencing:
1 Connect your iPhone to the PC on which you are synchronizing data.
2 You can open iTunes on another PC, but it must also take part in synchronization. Otherwise, you should use recovery mode.
3 You need to wait until the device and iTunes are completely synchronized. Thanks to this you will create a backup copy.
4 Use the backup in the “Restore device” menu.
5 During the production of this command, a window with settings will appear, where you need to click “restore from an iTunes copy.”
6 After completing the above procedures, you need to select your own device in iTunes. It is important to pay attention to the date when the record was created and the size of the backup copy, each separately, and select the most appropriate item.
We use iCloud
Read also: How to recover your iCloud password? The best instructions
On any iOS gadget, if there are settings for the iPhone search service “Find iPhone”.
This makes it possible to both erase and recover the password, as well as all data on the device. Typically, you need to use iCloud for this.
Even this solution to the question of how to unlock an iPhone if you forgot your ID password may not be suitable for everyone, since many users have iOS devices.
Also, Mac computers do not have an iCloud account. In such cases, the option described below is suitable.
Happens to everyone. I came up with and set a password on my iPhone, and then forgot it. Or you haven’t used your smartphone for a long time. Be that as it may, it is better to know what to do and how to unlock your iPhone if you forgot the password.
In this guide, I will describe three ways to reset your iPhone password. These methods will not help if, only contacting Apple support will help.
If the password is entered incorrectly 6 times, the iPhone will be blocked for one minute; if you enter the wrong password again, the iPhone will be blocked for 2 minutes, then 3, and so on. In general, it’s not realistic to guess the password; life won’t last long.
If you have the “Erase data” function activated, then guessing the password is dangerous. This function will erase all information from the iPhone if you enter the password incorrectly 10 times. To disable it you need to: go to settings – password – opposite the “erase data” field, switch the toggle switch to disabled mode.
Below are three ways to reset a forgotten password on iPhone, here they are...
1. Reset your iPhone password by restoring it from a backup.
If you systematically sync your iPhone with iTunes, you should have and can restore one of the copies where the password is still set. This is the best way, all media files and information will remain on the iPhone.
2. Reset your password using Find My iPhone
If you have the Find My iPhone function activated, you can use iCloud to remove the lock password, however, all data will also be erased. This method works if you forgot your iPhone lock password, but remember your Apple iD password.
Now you can restore your iPhone from backup or set it up as new.
3. How to reset iPhone if you forgot your password
If you've never synced your iPhone with iTunes, don't have a backup, and don't have Find My iPhone enabled in iCloud, your only option for removing the passcode is the recovery mode method. I note that this method always works, but not only the password will be erased on the iPhone, but also all media files and information.
Step 1. To get started, you need to enter your iPhone into
To enter recovery mode: turn off the iPhone, now hold down the Home button and without releasing it, insert the USB cable, an iTunes icon with a cord should appear.
Step 2: If iTunes doesn't open automatically, open it. You should immediately be prompted to update or restore your iPhone.
Step 3. Select “Restore” and wait for the recovery to complete. At the end of the process, the iPhone will be “clean” as if it came from a store and without passwords. Use it!
Still have questions?
Do you still have questions about unlocking your phone if you forgot your iPhone password? Are you having trouble recovering a forgotten ID on your iPhone? Write in the comments and we will try to help you!
If none of the above methods helped you or you don’t remember your Apple ID! Read this manual
Nowadays it is almost impossible to imagine the world without new technologies. Everything is moving towards faster development and technology is becoming more vulnerable. Now, almost everyone who owns a new phone, laptop or tablet prefers to protect their data with a well-designed password. This is especially often used by those who work with various bank transfers and personal data.
To protect their iPhone data, most users set passwords. But there are small gaps in memory that make it impossible to unlock it. The device can also be blocked in other ways, for example, when the telephone has been hacked. You will learn how to unlock a locked iPhone in certain situations in this article.
How to unlock an iPhone without a password?
If your iPhone is locked, then there is no need to worry too much, because there are proven ways to unlock it. First of all, it is desirable to be able to connect to iTunes on a PC, laptop or netbook.
If the password was entered incorrectly a certain number of times, as a result of which the iPhone was locked, then you can still synchronize with iTunes. Before changing the password to log into the device, you need to connect the phone to USB using the standard cable included. It is necessary to synchronize all information so that you can restore it.
Steps to restart iPhone
Your iPhone is locked, but you urgently need to use it? To do this, you can use a special DFU mode. Restart your iPhone using the following steps:
- Press the lock key and the Home button at the same time and hold them for a few seconds.
- When the logo appears on your iPhone, you need to release the lock button, but still hold the Home button.
- Next, you should wait for a notification about synchronization with iTunes.
- When the phone is detected by the computer, the recovery mode will be visible.
- Now you need to confirm this procedure.
Now the iPhone is locked (if the password is lost) only for a while until the synchronization process is completed. The phone will return to DFU mode, but without a password.
The procedure for unlocking a locked iPhone without a security code is simple but lengthy. Often, owners disconnect the phone from their PC in advance. It is not advisable to do this, since if resumed incorrectly, all information may be completely erased. In addition, during future use, system failures may occur during the operation of the iPhone.
If you are faced with this problem, then the above method will definitely help you, but remember that unlocking an iPhone without iTunes support is unrealistic.
Other unlock methods
Many users say that there are gaps in the functionality of the iOS operating system that allow you to bypass the security code by making an emergency call. But Apple has closed this error, so trying to hack an iPhone without a security code will not work.
There is also another method - when using iExplorer they recommend getting rid of the iPhone password file, but this option is unlikely to help achieve your goal.
Some iPhone owners can change the password on their iPhone through the special Find my iPhone program. Unfortunately, this method is also invalid.
iPhone 5 S is locked: what to do
How to unlock iPhone 5 S if it is locked? The device can be unlocked using jailbreak. This method is very easy, you just need to download the SemiRestore program. OpenSSH is required to perform the reset and can be obtained from various available sites. Next, you need to connect your iPhone 5 S, launch the application and, after the program is running, click on the SemiRestore button in the main application window.
How to unlock iPhone 5 if it is locked
This can be done using one more method. A locked iPhone 5 S can be unlocked using the iCloud service. To carry out the necessary actions, you need to make sure that the Internet on your PC is working. In addition, the Find my iPhone program should work.
- Go to iCloud Search.
- Log in to the site using your ID and password.
- Make sure that this service has found the iPhone online (a green circle should be displayed).
- Click on the phone and press the “Erase” key.
This technique will delete all data from the iPhone, so it is advisable to save it in advance.
Fight against scammers
If your iPhone is blocked by scammers, what should you do? First, we need to discuss how to prevent attackers from gaining access to the Apple ID, which is precisely what makes it possible to remotely block the phone.
- Don't use email addresses for Apple IDs. These addresses are easily accessible to attackers.
- Making the Apple ID password difficult and less easy to crack. This method is recommended by Apple itself. Moreover, if the password turns out to be easy, then the Apple ID, figuratively speaking, will “force” you to change the password to a more complex one; this will happen when you enter the Apple ID management web page.
Now let's move on to the main answer to the question. What to do if the “iPhone is blocked” message appears.
- Make sure that the iPhone is really locked, and you can’t unlock it yourself. To do this, you need to log in with your data to the “Find iPhone” program on the official website icloud.com. If you manage to enter this program, you should immediately remove the lock and quickly change the password for your Apple ID.
- Often, scammers hack Apple ID very simply, that is, they know the account password in advance, but do not immediately change the password. Therefore, there is a great chance to solve this problem quickly and independently.
- If the “bad people” took this matter seriously and changed the password to their new one, they may demand money from you to unlock it. Without any hesitation, you should contact Apple technical support. This service will help you solve this problem even without presenting documents stating that the iPhone is personal property.
- There are all sorts of situations, and if technical support still does not help, then you will have to hand over the money to the scammers, because the phone will no longer be unlocked. Immediately after unlocking the gadget, you should change the password and create a new and very complex one.
You should not immediately panic and transfer a certain amount to the attackers; first you need to try all the solution options that were outlined above.
Unlocking iPhone 5 S if you forgot your Apple ID
People who forget their Apple ID or mailbox address are faced with an awkward situation and are forced to prove that the iPhone is in their possession. In this case, you need to perform certain actions.
Before selling your phone, you should definitely disconnect the connection and also deactivate the Find iPhone service.
Thanks to this, the future owner will be able to use all functions without obstacles.
When purchasing an iPhone, you should always check whether this feature is disabled or enabled.
To check, you need to go to the website icloud.com in the activationlock tab, you will only need to fill in the IMEI of the device you are purchasing. This will help avoid problems with activating your iPhone if you lose contact with the previous user.
Unlocking iPhones is a difficult process that is not easy for everyone. The most important point in the unlocking process is the receipt, which confirms the purchase of the device.
Why is blocking needed?
One of the circumstances is updating the iPhone to version 7 of iOS, in which the “Find iPhone” function was created, designed to reduce the number of iPhone thefts. But along with the scammers, users who purchased the device from previous owners also suffered.
So, if the owner of an iPhone does not disconnect it from his personal account when selling it, then the buyer has a great chance of purchasing a locked phone. Now there are many specialists who offer iPhone unlocking services, but, unfortunately, many of them turn out to be criminals.
Now you have some knowledge about what to do if your iPhone is locked. What to do - now you know!
Having bought an iPhone 5s from someone else or from an online store, a person may encounter the problem of blocking the mobile device. Blocking can occur in several cases:
- loss of Apple Id login and password;
- Lost phone unlock code;
- binding the iPhone to a single cellular operator.
There are several ways to unlock your iPhone 5s without spending money or time.
How to unlock iPhone 5s if you lost your password
Unlock iPhone 5s using iTunes
Unlocking an iPhone 5s using iTunes is quite simple. It is worth noting that this method is only suitable for those Apple iPhone owners who have previously synchronized their mobile device with iTunes.
- To start unlocking, connect your iPhone 5s to your computer using a USB cable.
- Open iTunes on your computer.
- Open the "Manage" section, then select the "Restore iPhone" button.
- Next, you must follow the instructions strictly.
Unlock iPhone 5s using Find My iPhone
Method 2. Unlocking iPhone via iCloud service
To perform the following steps, make sure that you have access to the Internet on your phone or computer. In addition to everything else, the “Find my iPhone” application should work for you.
- Go to the iCloud search application, use the link https://www.icloud.com/#find;
- You need to log in to the site using your id and password;
- Make sure that the service finds your smartphone online (there should be a green circle);
- Click on the iPhone and press the “Erase” button.
This method will erase all user data from the smartphone, so you should copy it to the cloud in advance.
Method 3. Unlocking a jailbroken phone
This method is extremely simple, you just need to download the SemiRestore application from the website at https://semi-restore.com/. Also, to perform a reset you will need the OpenSSH component, you can get it from the link https://cydia.saurik.com/. Now just connect your iPhone, launch the program and after analyzing the application, click on the SemiRestore button in the main program window.
Even though the program deletes all user data, it retains the jailbreak function.
When activating the iPhone it asks for an apple id, what should I do?
This problem occurs in cases where you have lost your apple id record or, even worse, you were not the one who set the password. This problem can only be fixed if you have all the recovery information or documents for the iPhone along with the receipt.
The iPhone asks for activation via apple id in cases where you have updated the smartphone’s firmware after a certain period of time or you are trying to make important changes, including in apple services.
Information about the blocking is stored on the Apple server and updating the firmware or changing iOS files will not affect the blocking of the device. The easiest way to solve this problem is to contact the previous owner and ask to unlink this phone from his Apple ID.
If this is not possible, then practically the only option is to contact the developers. The main thing you need is to have the device, the box and the purchase receipt. The best way is to contact technical support by phone or email, attaching photos of the receipt, box stickers and smartphone to the letter.
If the smartphone was stolen and the previous owner “erased” it, then even Technical Support will not help in solving this problem. There is a DIY method for unlocking Apple devices, but after doing it, communication will not work.
VIDEO: Unlock without password
How to unlock iPhone 5 s if you forgot your Apple ID
Users who have forgotten their Apple ID code and email find themselves in almost the same situation and are forced to confirm that the device really belongs to them. In this case, you need to follow the same steps as when linking your phone to another Apple ID account.
Before selling your smartphone, be sure to disable the binding and also deactivate the Find iPhone service.
Thus, the future user will be able to freely use all functions, including updating the operating system, without fear of getting into an unpleasant situation.
If you are a buyer, then you should definitely check whether this function is disabled.
The check can be performed by going to the icloud website, activationlock tab, you only need to enter the IMEI of the device you are purchasing. This precaution will help you avoid the difficult problem of activating your smartphone if you lose contact with the previous owner.
Unlocking Apple devices is a rather complicated process, which for many users can be completely unsuccessful. The most important point in unlocking a smartphone is to have a receipt confirming the purchase, as well as persistence and a correct explanation of the situation.
Unlocking operator binding causes fewer problems due to the availability of various ready-made solutions for each model with restrictions from a particular operator. If you forgot the code to lock your phone, then at the moment there are a number of options that allow you to easily reset the settings along with the forgotten password.
