Mail tracking by track number. Russian Post tracking

Russian Post is the national postal service of the Russian Federation, which provides the following services:

sending letters, parcels and parcels with assignment of a tracker number and the ability to track the Russian Post parcel;
sending free postal items without tracking;
money transfers and many others.

Registration of postal items online and the EMS express service significantly speeds up shipment, and tracking makes it possible to submit an application to search for the item in a timely manner.

Ways to track Russian Post parcels

You can track Russian Post parcels in any convenient way:

by phone: departures without registration (fixed only upon arrival);
on the Russian Post website: you can track parcels from Aliexpress and Jum, but not at all points along the route;
by entering the tracking number into a special window on the Russian Post website or another search engine.

The most convenient way is to use an aggregator, where tracking is carried out in all countries of the world, information is received online around the clock, and the site works without failures. You can simultaneously track up to 30 shipments of any type.

Tracking Russian Post parcels by order number

Russian Post parcels can be tracked by track number or order number by entering the identifier in a special window. It is important to remember that only registered shipments can be tracked. You can register in your Russian Post personal account and receive notifications; this applies to all countries that are connected to the system.

How to track a Russian Post parcel without an identifier

Parcels without a track cannot be tracked. You can find out whether the package has arrived by calling or visiting the nearest post office. If more than 10 days have passed since the date of expected arrival, it is recommended to file a wanted list.

How to track a registered letter from Russian Post

Registered mail is securities, important correspondence or documents sent after registration (permissible weight of items within Russia is up to 100 grams, abroad up to 2 kg). Such mail can be tracked by tracking number.

How many days is a parcel or letter stored?

The storage periods for postal items vary:

The following can be stored for 30 days: letters, postal orders, small international items;
15 days - all other shipments;
7 days - court letters.

The storage period can be extended; this is done using a paid service upon written application from the recipient. To avoid loss of shipment, timely tracking of postal items is necessary.

How to track an international parcel of Russian Post

International parcels of Russian Post can be tracked in the following cases:

the cargo has been accepted for shipment;
delivered to the recipient's post office;
received by the addressee.

An international parcel of Russian Post can be tracked using the track number, which looks like this:

RX000000000CN – parcels from China;
ZA000000000LV and ZA000000000NK – a joint channel of Russian Post and Aliexpress;
ZJ000000000NK is a Russian Post channel with Joom.

The remaining numbers should be tracked in other ways, for example, through an aggregator website, where information about all points along the route is received online around the clock in your personal account. This service also makes it possible to connect notifications to your personal email inbox for free.

How to find out how many days a package will arrive

You can find out in how many days the parcel will arrive when you register the cargo for shipment. If the parcel is delayed, you must start searching for postal items through the official website of the Russian Post.

How to send parcels by Russian Post

Sending parcels with Russian Post has become significantly easier over the past few years, as has postal tracking, but some conditions have remained unchanged:

it is necessary to fill in the address of the recipient and the sender;
indicate weight;
choose a delivery method;
indicate value;
draw up an inventory of attachments, if necessary (at the post office);
arrange delivery by cash on delivery;
Mark “caution” for fragile loads.

A fully completed parcel can be handed over to the postal courier, or you can arrange for the shipment to be sent at the post office in person.

How to send a parcel without waiting in line

Parcels to be sent without queuing are processed in the official Russian Post application or through your personal account and must be paid for online. Such a parcel can also be tracked by track number.

How to pack and send a parcel?

It is recommended to pack the parcel in a thick plastic postal bag or in a box. Taped cargo must be sealed, leaving room for an address label. After sealing, the parcel is weighed. The form is pasted in the middle at the top of the package, on top of the seal. Parcels placed online will receive a notification and a link to an electronic receipt. You can track your parcel like any registered shipment.

How to send and receive parcels

The maximum permitted weight of a parcel is 5 kg; sending it is not difficult. To do this you need:

place the contents in the package;
fill out the label (form 7-P) and the customs declaration if shipping outside the Russian Federation (CN 22);
hand over the completed forms and parcel to the employees at the post office.

You can receive the parcel at the branch or order delivery.

Additional services

The list of additional services of Russian Post is quite universal:

inventory of the attachment (certified by postal employees);
cash on delivery (with payment by the recipient);
declared value (postal insurance);
SMS notification about the arrival of a letter, as well as about receipt by the addressee (only for letters sent within Russia);
with notification of delivery (the form signed by the recipient is sent to the sender).

Tracking by track number is available for parcels with or without additional services.

C.O.D

Cash on delivery is the amount of shipping costs paid by the recipient. Such items must be registered and the value in rubles must be indicated.

Cash on delivery is available for parcels within Russia and neighboring countries; tracking of parcels within Russia is available on the website.

Home delivery

Home delivery of items weighing up to 2 kg can be ordered by telephone from the moment the cargo arrives at the recipient's post office. An online ordering service is available in Moscow and St. Petersburg.

What is express parcel and express letter

Express shipments EMS are urgent parcels and letters with courier delivery from the sender's door to the recipient's door. Additional services are also available to order; you must inform the courier about them before sending. Delivery time and cost are calculated online using a postal calculator. You can track the postal item using the track number.

It is convenient to carry out full tracking of Russian Post parcels on the official website in case of shipments within the Russian Federation, while for tracking international shipments it is more advisable to use a free website aggregator.

Finding a Russian Post parcel is quite simple, for successful tracking you will need 2 components: the postal identifier of your parcel and our website :) ✅ So that we can find out where the parcel is - enter the postal item number in a special window ➤ Next, click on the button in the form of a “magnifying glass” and that’s it done - now you can see the entire route of your parcel on the screen.

track your parcel using track pochta.ru

Where is the Russian Post package❓

How do I find out where my package is❓ - this is exactly the question many users come with.
✅ The answer is Yes! We can find out where the Russian Post parcel is located, please help us and do just one small action - fill out the form to track the track number of your Parcel and click on the “magnifying glass”. ➤ After this, our website will happily and at the speed of sound :) be able to track the parcel and provide all the necessary information.

You can track an international parcel❓

The process of tracking international parcels is our favorite ❤ activity :). There are slight differences from domestic Russian Post shipments. The postal identifier assigned to international parcels usually contains additional characters in the form of capital Latin letters; each country has its own unique set of letters. For example, for Russia it is “RU”, parcels sent from/to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why did we suddenly decide to tell you about these mysterious country codes? The fact is that many users enter only numbers, without letters, into the tracking field, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the designated order + type the letters on the English keyboard - then the site will be able to track the parcel in the database. Examples of format for international parcel numbers:

RU201586016HK
RU383267170CN
NL111741297RU

track an international parcel by Russian Post

How to track a Russian Post parcel?

To track a parcel and find out in which particular department the caring hands of Russian Post employees touched it last time, you need to know its unique identification number. You can find it on a check issued at the post office, or you can receive it from a third party - this can be the online store where you placed the order or a private person involved in the process of sending the parcel.
You know the track number ❗ - this is great news, congratulations :) Enter this number in the form as shown below in the screenshot and let our website track the entire path of the parcel.

how to find out where the package is

What to do if Russian Post parcel tracking “failed”? Or possible reasons for the lack of information on the parcel:

The first, and also the most common (trust our experience) cause of the problem with the lack of parcel tracking information, is a simply incorrectly entered postal item number. Check the number entered in the tracking field, if you entered everything correctly - read on;)
Perhaps the parcel was sent just a few hours ago and that is why the service cannot find the parcel in the Russian Post database. Conclusion: if your parcel was sent no later than 24 hours, we strongly advise against worrying about its loss, everything will be fine :) Try repeating “package tracking” after a while.
Parcel tracking failed due to a failure in the service - yes, this can even happen to us :) The fact is that on our website, as well as on the official website of the Russian Post (pochta.ru), there are delays or failures in the operation of electronic databases that lead to time delays in tracking. There is no reason to panic - we apologize for the temporary inconvenience. Remember, we value each of our visitors and do everything to make searching for your parcel as fast and convenient as possible ✈ for you.

What is the parcel tracking number?

The word “track” migrated to us from the English language, its “parent” is tracking (EMS is an abbreviation for the Russian Post division responsible for express delivery. The main difference between ems items and “regular” parcels is the speed of their delivery to the final addressee. Such items are delivered much faster ✈ and usually by courier from hand to hand. The disadvantage of sending EMS parcels is the cost of such services - it is several times higher than standard rates.

ems tracking

How to find out where a package is by tracking

One of the most proven and simplest methods to find out where your parcel is through Russian Post is to track postal items by item number; for this you need to use the website www pochta ru.

To find out where this or that product is being shipped, recipients and senders need a bill of lading number or a tracking number, or a short TTN. The sender receives such data when registering documents at the branch. The declaration consists of 11 or 14 numbers, which are shown in the upper left corner of the document. These numbers are entered into the column called “Tracking Number”, and click “Track”. And within 2 minutes the exact location of the product of interest is known.

This is not possible when the transfer is sent from branches. Such branches are located in small towns and do not have their own base. This is the main reason that the shipment will take place in 2-3 days, and so will the registration.

Immediately after it gets to the department that has its own database, it will be registered. Only after completing this procedure is a special number assigned, and then it is possible to find out the location.

Use our convenient tool and track the location of your mail.

International shipment tracking

International shipments are serviced by the Russian Post International group. A young service that tries to serve clients as comfortably as possible for each of them. When sending, the sender receives a tracking number. If available, they will know where the cargo is at any stage of delivery. Abroad, delivery from this company is carried out by courier into the hands of the addressee.

Everyone can try to use the international service and feel that the world is, in fact, much closer.

Which shipments can be tracked?

Modern senders send everything, literally. It could be:

ordered letter;
Appliances;
products;
furniture.

Even vehicles can be sent by Russian Post. But this is not the entire list of possible assortments. In addition, the person will have a declaration in his hands, with the help of which it is not a problem to find out the exact location of the cargo. And you can do this without leaving your home, as long as you have a computer and access to the Internet.

How to track a parcel by recipient's last name

You can receive and track it exclusively via TTN. We recommend checking the details with the sender. If this is not possible, and the express waybill number is lost, no need to worry! It is worth contacting the nearest department, where they will quickly restore the TTN number. To renew, a company employee will require a passport and telephone number.

If you can do without tracking, then when the transfer arrives at the department, the person will be notified by text message. The necessary information is indicated there.

Tracking by shipment number

The situation is identical as with the recipient's last name. It is impossible to track by phone number, but you can track it by the departure number! To find out about the location of a shipment, a person must have the bill of lading number. There is no other way.

Information about Russian Post

Hotline: 8-800-2005-888
Official website: pochta.ru/
Track your parcel: www.pochta.ru/tracking
Help: https://www.pochta.ru/support

How to track a Russian Post parcel

Surely everyone has come across how mail works at least once in their life. Sometimes you never cease to be amazed at the speed and reliability, but there are also moments when the parcel is still not there. It will help you find out where the long-awaited cargo is located. Package Tracking. This is a mail utility that helps identify the location, as well as find out the path traveled. If you don't know how track the parcel by number, Russian Post suggests the following steps:

Thus, just two simple steps will help solve the exciting issue.

What to do if tracking of postal parcels of the Russian Post failed?

We have compiled a list of the most common cases in which this situation is possible, as well as tips for solving them.

1. Too little time has passed. Postal workers sometimes simply do not have time to enter data into the database. It is also possible that the foreign parcel did not arrive in the country, therefore there is no information about it. We suggest you try again after a few days.
2. Any of the characters entered are incorrect. First of all, you should check the entered number, whether all characters are indicated, and whether all letters are written in Latin letters. If the answer to at least one of these points is “yes,” then correct it and repeat the process.
3. You wanted track your parcel from aliexpress, but there is no data about it in the system. Unfortunately, in such situations it is not uncommon that the seller from China decided to save a little and sent parcel without tracking number, and the reported character set is randomly generated characters. In this case, nothing can be done, all you can do is wait.

Brief information on Russian Post parcel numbers

It is no secret that different types of parcels have different appearance of the number. What does each of them mean? Let's figure it out.

1. Registered letters and small letters parcels within Russia have 14 digits in their body.
2. International shipments, as well as parcels and large packages contain 4 letters (2 at the beginning and 2 at the end), and 9 numbers between them. Only numbers starting with the letters V, R, L and C are available for tracking - they indicate the type of shipment. The last 2 letters are the sending country code (RU, US).
3. Ems tracking involves searching for a parcel following an expedited delivery route. Their number is almost identical to the international one, but always begins with the letter E.

We hope that our article will help you learn a little more about the procedure for identifying items and save time searching for them.

When making purchases in foreign online stores, we are all one way or another faced with the issue of tracking the postal item by which the purchased product is delivered to us.

This article will discuss general issues related to tracking international mail items (IPO). The general principles by which IPOs are divided into tracked and untraceable, the main delivery stages that items go through, will be discussed. The issue of the structure of international tracking numbers assigned to IGOs is separately considered.

We will also talk about average delivery times and factors that greatly influence these terms. A separate section will provide information on the possibilities of tracking IPOs on the websites of state postal services of the countries of the sender and recipient, as well as the use of universal independent services for tracking.

You can always find other additional information on these issues, as well as on customs clearance of international mail and the work of individual postal services in the wiki section of this site.

Basic principles

Tracked and non-tracked IGOs

IPOs (international postal items) are divided into two main categories:

Parcels(over 2 kg)
Small packages(up to 2 kg)

MPOs are also divided into:

Registered(with tracking capability)
Unregistered(not trackable)

Parcels, as well as any shipments via EMS, are always a registered shipment, but small packages can be either registered or unregistered.

A registered IPO in the country of departure is assigned a unique 13-digit tracking number, by which you can control the movement of the IPO from sender to recipient, using the tracking services of the national postal operators of these countries or independent tracking services.

The tracking number for registered small packages always starts with a letter R(Registered).

Accordingly, tracking the movement of MPO using tracking services is only possible for EMS shipments, parcels and registered small packages, provided that you know the tracking number.

Examples of tracking numbers:

CQ123456785US – postal item from the USA (parcel)
RN123456785US – postal item from the USA (small package)
EE123456785US – EMS shipping from the USA
RA123456785CN – postal item from China
RJ123456785GB – postal item from Great Britain

The last 2 letters in the tracking number indicate the country in which the item is accepted for shipment. You can read more about the structure of the track number in the next section.

When an unregistered MPO arrives in Russia, Russian Post assigns it an internal tracking number of type RA*********RU. This number is internal information of the postal operator and is used for internal accounting of incoming international mail and subsequent settlements with the postal operator of the country of departure.

The recipient can find out this number only upon receipt of the IPO.

Track number structure

According to the rules of the UPU (Universal Postal Union) (standard S10), the IPO track number consists of 9 numbers and 4 letters. Track number structure: XX*********XX, where X are letters and * are numbers.

Example: RA123456785GB

The first two capital Latin letters indicate the type of postal item. Here are the main ones:

LA-LZ- unregistered MPO weighing less than 2 kg (small package). Not tracked.
RA-RZ- registered MPO weighing less than 2 kg (small package). Tracked.
CA-CZ- registered MPO weighing more than 2 kg (parcel). Tracked.
EA-EZ- registered IGO, issued as express shipment (EMS). Tracked.

Next, the track number indicates an eight-digit digital unique IPO number. According to UPU rules, it cannot be repeated for at least one year. The last (ninth) digit is a verification code calculated using a certain mathematical function of the item number.

At the end of the track number, two capital Latin letters are also indicated, which abbreviated the country of the sender according to the ISO 3166-1-alpha-2 code standard. For example CN- China, S.G.- Singapore, G.B.- Great Britain, DE- Germany, US- USA, etc.

2. greatly simplifies the procedure for tracking registered mail items using the track number provided by the user and combines tracking systems of postal services from 27 countries around the world. Allows you to create lists of verifiable track numbers and keeps statistics on average delivery times for items from different countries. Allows you to predict the time it takes for a shipment to pass through one or another stage of delivery.

3. - can be installed on both PCs and personal mobile devices. The list of supported services includes more than 250 email services. Allows you to create lists of verified track numbers. In addition, it is possible to add user data to the tracking number, which allows you to have accurate information about all the events that occur with a specific order from the moment it is paid for in the store until the moment it is delivered to the recipient.

In addition to the above, there are many other mail tracking services with different capabilities and different composition of supported mail services, so there is no particular point in listing them. The only thing that stands out a little apart is that it does a good job of tracking China Post parcels, but has a rather inconvenient interface and does not support many of the recently emerged local Chinese logistics companies.

Why does the average buyer need tracking?

In this final section I would like to say a little not only about the technical side of the issue, which the article was devoted to, but also about the psychological side of the tracking issue. And also talk about the general purposes of tracking.

It is quite understandable that all buyers want to receive their goods as quickly as possible and secretly hope that the goods sent, say, from China or the USA will reach the recipient in Russia in a week. But, alas, miracles do not happen, and when choosing delivery of goods by the regular state postal service, you need to be mentally prepared for a wait of 3-4 weeks.

During this time, someone will check their track number only a few times to make sure that the shipment is moving, and someone will check their track number several dozen or hundreds of times... Of course, the latter is more typical for newcomers to online shopping and their excitement even somewhere justified. But the truth lies in the fact that no matter how many times we check our track number, the package will not move faster! Therefore, you still shouldn’t be so paranoid about tracking issues.

In essence, tracking is a tool for monitoring the physical movement of a shipment, in principle, a tool for monitoring compliance with delivery deadlines. And the shipment tracking data, for example, will be very useful to you if you decide to make any claims to the postal services regarding the delivery of the item or the speed of delivery.

Therefore, three main tracking purposes can be defined:

Informational - when the recipient simply tracks the movement process and delivery time of his shipment, receiving information from tracking systems.
Control - when the recipient, using information from tracking systems, can control the timing of the shipment at certain stages of its processing and delivery in order to correlate these timing with the control delivery dates and receive any compensation from the postal services in case of non-compliance with these deadlines.
Evidentiary - when information from tracking systems serves as evidence in possible disputes between the sender and recipient, in case of failure to receive the shipment or its loss (alas, this also happens sometimes)

To reduce the time spent on the tracking process itself, it is of course recommended to use independent tracking services that allow you to create lists of tracked track numbers. The track number is added there once and only then you can easily view the tracking results once every 1-2 days. This significantly reduces the time it takes to track all your parcels and saves you stress.

Good luck with your shopping and fast shipping!